ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2019-03-23

Quick delivery!

"So, we ended up not needing the parts afterall, (it turned out to be somthing else) but the delivery was super fast and the parts were easy to install. A lot cheaper than calling a repair person!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-22

Great Service

"The website was easy to use, the suggested replacement part was what was required. It arrived earlier than scheduled and was the exact factory part. I recommend using AppliancePartsPros - they have me as a customer for life."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-22

Excellant Service

"Exact fitting replacement part. Great prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-03-22

Water inlet valve

"Ease of product finder and check out will make me use this site again
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-22

Reliable and Very Informative

"I appreciate the consistently quick delivery of exactly what I need.
Love the educational videos that help me to do so much. Had 2 simple repairs to do recently. Successful part replacement on my fridge in about 10 mins. Made it partway through my oven repair, then really blew it. There was only one mistake I could make to turn my simple repair into a service call and viola! (Instructions mentioned not to drop the wire connector into the cavity at the back of the wall oven . . .OOPS).
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-21

Best Experience ever!

"Bought a part for our dishwasher that was broken and I never have worked on one before! They made it simple and easy! Thank you so much!"


Rep reply posted 2019-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-21

Great,,,thank you

"Great thank you....working good now"


Rep reply posted 2019-03-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-20

my order

"Just what I wanted and shipped in a timely manner."


Rep reply posted 2019-03-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-20

Good parts!

"Item works well as expected. Direct replacement with same markings and part numbers as original."


Rep reply posted 2019-03-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-20

Replacement Part Received

"Could not find the part anywhere else for my older microwave. Shipped on-time and at a reasonable cost. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-03-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-20

Next day delivery as promised!!

"I desperately needed an extension hose for my new washer after buying a ‘universal’ one from Home Depot. Appliance Parts Pros asked for make & model and it was on my doorstep the next day. "


Rep reply posted 2019-03-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-20

Fast service

"Part came quickly and appreciated video installation help. Will use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-03-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-20

Prompt Service

"I ordered a silverware basket to replace one that was broke. It arrived within three days. Excellent service."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2019-03-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-20

trash compactor switch

"I ordered a new switch kit for my kitchenaid trash compactor. When the kit arrived it was missing the the door switch. I contacted appliance parts pros threw there web sight and they were very helpful. I had a new kit in a couple of days. Everthing went together with no problems. Great company to work with."


Rep reply posted 2019-03-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-03-20

Maytag dryer parts

"Overall great experience, parts arrived sooner than expected, would buy from again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-03-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”