ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.15/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
1/5

2024-04-02

wrong part received

"The part I ordered and the part I receive were not the same. It was close, but did not have the needed space for the dryer sensor."


Rep reply posted 2024-04-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello Frank,

I'm so sorry for the issue with your order. Per our conversation, I will send you an email so you can keep us updated on the issue you're having.

Kind Regards,
Matt E.
Customer Correspondence Team



Verified
5/5

2024-04-01

Samsung Frig Drawer

"The entire process was easy. From finding the right part number, ordering and shipment it was a breeze. I'll definitely use them again if required.




"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-04-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-04-01

Right part, on time

"Easy look up, Easy to find, Quick delivery, Exact fit"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-04-01

All is well!!!

"Well I kinda had an idea of which part was going bad....then the door switch really went bad so I
got online and ordered my part, which was very easy to do...and I even watched the video on it
to see what I had to do, and it seemed so easy...which it was, and now my Maytag dryer works
like new..............Thank You!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-04-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to share your experience, and we are happy you chose us to complete your appliance repair! If you need assistance with a repair in the future please do not hesitate to let us know!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-04-01

AOK

"My esperience was good in every way. The part was the proper part. It was delivered in two days. I installed it. It was easy. The machine works and I had no screws left over."

Detailed Review Benchmark + -
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to share your experience with us! We are happy to hear that your repair went well and that we could be of assistance with getting your appliance back up and running. We look forward to helping with any appliance repair that may come up in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-04-01

Good website, prompt delivery.

"Easily found what we were looking for and shipping charges were not outrageous. The item arrived in a timely manner."


Rep reply posted 2024-04-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience! We are happy to hear that the site was user friendly and that the part arrived to you quickly. If we can help with any repairs in the future please let us know!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-04-01

Great service!

"The parts I needed were in stock and delivery was quick."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site! We are happy to hear the parts arrived quickly and hope your repair was a success!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
1/5

2024-04-01

WRONG BULB DOES NOT WORK

"THE BULB THAT GOES IN MY MICROWAVE IS A THREE WAY BULB WITH LOW HIGH AND OFF, THE REPLACEMENT BULB YOU SENT ME DOES NOT WORK IT STAYS ON ALL THE TIME SAME AS OUTHER BULBS I'V BOUGHT FOR $1.50"


Rep reply posted 2024-04-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“I am very sorry to hear that the part is not working properly after your installation. We are happy to get this resolved for you, so I have sent you a direct email with a full refund for your part and shipping charges. We will be glad to assist you with further troubleshooting or locating a different part to fix your appliance. Please feel free to call us at 877-477-7278 or reply to any of our emails and any of our agents will be happy to get this resolved for you. Thank you for taking the time to leave your feedback and we hope to improve your experience with getting your appliance back up and running properly!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-04-01

Exact Match

"I had changed out an oven igniter on my old Hotpoint (GE) stove about 15 years ago and now it looked like the same issue was back. I wasted no time in ordering a replacement part which was an exact match to the old part. It was delivered within 3 business days and installed immediately. Thanks to the online installation video, my memory was refreshed, which allowed me to tackle the job with confidence. Thanks AppliancePartsPros."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are very happy to hear that we could be of assistance with having the part you needed and installing the part! Your experience with our company is why we do what we do so that anyone can repair their appliance at home with confidence. Thank you for taking the time to let us know how your experience was, and if we can help with any repair in the future we will be more than happy to!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-04-01

Exactly what I needed

"Your replacement glass was exactly what I needed to replace the one that I broke. Arrived in great time and in great condition. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback! We are happy to hear that your repair was successful, and if we can be of assistance in the future please do not hesitate to contact us!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-03-31

Refrigerator trays

"Right product delivered on time"


Rep reply posted 2024-04-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy to hear that your part arrived in time! We hope your repair was successful and look forward to assisting you with future repairs!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-03-31

GE ice maker auger excellent replacement

"Would buy from this company again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-04-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience! We look forward to assisting you with any repairs that may come up in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-03-31

Quick shipping!

"Ordered parts for a washer and they arrived within a couple of days. OEM type parts at a great price too."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience! We strive to have competitive pricing and deliver parts to each customer in quick fashion. We are happy you chose us to help you fix your appliance!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-03-31

Awesome service

"Fast delivery, wide inventory, original parts, cheap prices….awesome!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Your experience is what we strive to accomplish with every order! We greatly appreciate you taking the time to leave your review and we hope your repair was a success!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-03-30

Everything went away, supposed to

"I received it in a reasonable time. There were instructions on the website. I followed them and installed the drain. It was great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! I am happy that our instructions were helpful to install your part, and we will be happy to help with any appliance repair that may come up in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team