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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-12-12

Easy Fix

"Got my part right away and it was a perfect fit!!"

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Rep reply posted 2018-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-12

Great website

"Great execution of orders"


Rep reply posted 2018-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-11

Fast, accurate as promised

"Very quick delivery. Parts were OEM as described and free of damage from shipping. Would definitely buy from seller again!"

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Rep reply posted 2018-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-11

Fast shipping and easy returns

"Ordered replacement parts for my dryer and they came in 2 days with just standard shipping. I didn't end up needing all of them and the return process was simple and equally fast. I got an email from an actual person when it was complete and the credit back on my card."

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Rep reply posted 2018-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-11

Excellent Customer Service!

"We ordered the wrong gearcase for our Whirlpool washer (which was delivered quickly), and had to return our item for the correct part. The customer service rep was very helpful and friendly. I received all emails just as the customer rep said I would with a shipping label to return the item. I must note, I opted to pay for the return label with them. Saved me a lot of trouble by not having to measure the box or figure out the weight.

This is the second time I order from this website, and I will continue to come here for our needs!
"


Rep reply posted 2018-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-11

Easy fix

"The handle broke on my microwave. I ordered a replacement and with the help of the video, made an easy replacement. Without the video, I would not have been able to do the job.Great service and a good price.


"

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Rep reply posted 2018-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-11

Perfect!

"I ordered the upper rack for my dishwasher. After checking the manufacturers website and amazon, Appliance Parts Pros had the best price (by far). I ordered the part and was kept informed the whole delivery process. The part was delivered one day early and I had it installed in less than 30 minutes after I received it.
Thanks Appliance Parts Pros....
"

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Rep reply posted 2018-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2018-12-11

parts reference

"I entered my part # for my stove, computer gave part # replacement I ordered what it said it was received wrong part,paid for expedited shipping, just to send back called was told it was the wrong part they were sorry had to order new part, again expedited shipping, was told I would be notified when shipped, still have not heard anything and, so basically the only ones making out is the shipping company , cost over 30 dollars between returning and shipping, not sure if I would order from here again "


Rep reply posted 2018-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. We apologize for any confusion about which part is correct for your model. We have already refunded the shipping on your first order. I've had one of our customer service representatives reach out to you. She wasn't able to reach you, so she left a voicemail. If you could please contact her back at that extension, we would like to see what we can do to rectify this situation, because customer satisfaction is our priority.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-11

Ontime and a great price....

"Unit was delivered on time and at a great price. I'll shop here again...."

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Rep reply posted 2018-12-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-11

appliance part

"A great place to buy appliance parts, low prices and fast shipping."

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Rep reply posted 2018-12-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-11

Ice Drawer

"This part works great. Ice maker stinks. Never by Bosch."

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Rep reply posted 2018-12-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-11

NEED FIX

"ORDERED NEW TIMER FOR DRYER INSTALLED WORKS GREAT"

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Rep reply posted 2018-12-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2018-12-11

Delivery Issues

"Delivery overpriced and delayed"

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Rep reply posted 2018-12-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I'm sorry for the inconvenience, orders going to Alaska and Hawaii are shipped via USPS Priority for a flat fee.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-10

Part fit Perfectly!

"A1 234567891011121314151617"


Rep reply posted 2018-12-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-10

Superior Delivery Service !!!!!!!!!!!!!!

"Ordered my parts Monday morning and received them in Tuesdays' mail. Washer is up & running. Thank you for such quick service!!!!!!"


Rep reply posted 2018-12-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”