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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
3/5

2018-12-17

doesn't fit but keeping it anyway

"doesn't fit but keeping it anyway"


Rep reply posted 2018-12-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. We would be happy to help you find a part that fits your appliance and set up a return for the one that doesn't. You can give us a call at 1-877-477-7278 or you can chat us at our website: http://www.appliancepartspros.com/. We’re here to help 7 days a week.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2018-12-17

Expensive, but reliable

"$15 for a little plastic clip is rediculous, but I got it and it was the correct part."


Rep reply posted 2018-12-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well. Please keep in mind that we do offer price matching with comparable vendors, so if you find a new, OEM part for cheaper elsewhere, you can always call and talk to us about price matching

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-17

They way it is supposed to be.

"I bought it received it installed it."


Rep reply posted 2018-12-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-17

Excellent

"Ordered a replacement seal for my dishwasher door. This was the best price that I found. The seal arrived super fast and fit perfectly. Love the videos of how to install different items. Great purchase all around!"


Rep reply posted 2018-12-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-17

Sanity Saver

" The parts were the ones I ordered, they were intact, and arrived very promptly. It quieted my wife however briefly. Thanks! "

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Rep reply posted 2018-12-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-17

Quickly shipped, works perfectly!

"Quickly shipped, works perfectly!"

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Rep reply posted 2018-12-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-17

on time!

"part was correct and it was delivered ontime"

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Rep reply posted 2018-12-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-16

As usual

"As usual, the part was correct and was easy to install using the video!"

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Rep reply posted 2018-12-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-16

Help video & prices rates a 10

"Excellent R & R videos and prices
Repair turned out perfect and saved me from buying a new dryer.
THANKS
"


Rep reply posted 2018-12-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-16

Satisfied

"Exceptional company complimented by a great website. "


Rep reply posted 2018-12-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-16

NO BRAINER

"Appliance parts.com is the easiest fastest way to get parts and save money by DIY. Their website is seamless. "


Rep reply posted 2018-12-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-16

Great service

"Great service and excellent prices "

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Rep reply posted 2018-12-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-16

Perfect Fit

"I shuttered a crisper shelf glass while cleaning. I ordered the crisper shelf glass from AppliancePartsPros.com and it was a perfect fit to my fridge. I have ordered the same part number from a different seller before I came to you and it did not fit. Your parts are genuine. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
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Overall product shipping and delivery process

Rep reply posted 2018-12-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-16

Quick ship parts in stock

"Needed parts for an older but still expensive convection microwave. Found them at other on line sources but delivery times measured in months. Got what I needed in about a week. "


Rep reply posted 2018-12-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-16

Not just parts, a fantastic resource

"Diagnosis is 80% of any repair and their site gives a credible source to make this happen right. Right parts, super-fast delivery, great price and you are a winner!"


Rep reply posted 2018-12-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”