"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"The service and product availability is excellent. The products are exceptional quality and delivered in record time."
"Parts were perfect and the install videos were extremely helpful. The prices were cheaper than other websites as well. "
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"SAY MY PART IS ON BACK ORDER. KEEP GIVING FALSE DELOVERY DATES.
DO SOMETHING, FIND IT SOMEWHERE ELSE FOR ME.
HELP"
“We're always striving to improve our customers' experience, so we appreciate your feedback. We apologize for any inconvenience the delay has caused. We source our parts from the original manufacturers which means, unlike aftermarket parts, we can ensure the quality and fit of our products. However, it does mean that the estimated date of arrival that we provide for back ordered parts is the time frame we get from the manufacturer. It is subject to change (sometimes sooner, times later). As soon as we receive back ordered parts, we immediately ship them out. Again, we regret the delay. If at anytime you wish to cancel your backorder, please contact us and we will be happy to assist you.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Item was as described, hero to wife, thanx"
“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Right part, on time and helpful instructions "
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Part came quick, price was right and it solved my problem"
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"All was good, part fit as ordered. No issues at all. Been satisfied every time I've used Appliance Pro's. "
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"If you have a serial number and model number, you can find your part on their site. Easy to order, and reasonable response time. I count on these folks!"
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Quick, easy, fast delivery."
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I have not received the product.
Update: product arrived after ratings request.
Good product. Very good instructions on you tube. Would not have been able to install without the video."
“Thank you for taking the time to share your experience with us. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. It looks like your order shipped on 11/26 and arrived on 12/1. If you have any issues now that your product has arrived, please don't hesitate to let us know, and we'll work to resolve it.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I got the help I needed, and the exact parts I needed. But, I paid additional for 2 day shipping and it showed up the 3rd day. I could’ve spent $2 less and probably gotten it at the same speed. "
“We appreciate you taking the time to leave us positive feedback on your experience. I do apologize that the arrival of your parts was delayed.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"website was easy to use to find the right parts for my stove and once ordered they came quickly"
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"AppliancePartsPros are knowledgeable, courteous, and genuinely work to help in any way they can. I have allways had a great experience working with AppliancePartsPros, and I would highly recommend them to anyone shopping for appliance parts.
Eike Wintzer
Boston, MA"
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I got exactly what I ordered. It was great."
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Pretty simple repair but you provided all the information I needed, and the part came early!"
“Thank you for using our site and for your feedback. Let us know what we could do next time to earn a 5 star review!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”