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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-12-04

Great Customer Service

"Order was lost, made good and overnighted our products to us without us even asking. Took excellent care of us. Will definitely use again if needed!"

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Rep reply posted 2018-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-03

Refrigerator parts

"Excellent fast delivery and parts fit perfectly!"

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Rep reply posted 2018-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-03

Quick and Easy Repair

"A pleasure dealing with appliance Parts Pro. Customer service was excellent when I inquired about mt order. Will do business with them again."


Rep reply posted 2018-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-03

GE Dryer Repair

"The website was very clear, parts delivered quickly and the installation videos were excellent. In stalled a new switch in 10 minutes. Outstanding vendor. Would not hesitate to highly recommend to friends."


Rep reply posted 2018-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2018-12-03

KitchenAid Replacement End Cap

"Ordering was easy and shipping was fast. Very reasonable pricing. This part was perfect for what we needed, although we probably should've ordered more than one since there are a lot of complaints about this part breaking at the deli drawer cover hinge. Documentation/video was okay; it covered how to replace the left side, the easy one, which most could probably figure out on their own anyway. Could not find anything about how to replace the right side, the one with all the linkage to humidity controls, etc., so we had to figure it out for ourselves. You basically have to bend the plastic in several places to get the parts to unengaged and reengage and very carefully as not to break it. You missed out on five stars because of the "How To" on that right side end cap. "

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Rep reply posted 2018-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-03

Vegetable drawer

"All perfect--timely delivery and proper part"


Rep reply posted 2018-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-03

Baking Element - Part# AP2826720 (00367648)

"Great website and very helpful people! Video Instructions were very helpful as well! "

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Rep reply posted 2018-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-03

Fantastic Services

"Part was shipped fast & Sally helped a lot in online chat"


Rep reply posted 2018-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-03

Good service

"Looked up the two different parts for two different appliances. Place an order and received them when promised. I will use them again. Their repair videos are a nice touch."

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Rep reply posted 2018-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-03

Fixing the dishwasher

"Website was easy to navigate, although there was a grey box that showed up in the parts breakdown when I magnified the picture. Checkout was a breeze and the parts arrived in short order even with standard shipping. Great job people!"

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Rep reply posted 2018-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-02

Stove knob

"It was a easy lookup for the part needed and it was a quick delivery thank you"


Rep reply posted 2018-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-02

Kitchenaid mixer repair

"Model # did not match any on the site but was off by 1 # or letter. Called customer service and they told me which to use. They were right. Mixer is fixed and running!"


Rep reply posted 2018-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-02

Excellent service!

"Easy to find part on the website, easy to purchase and VERY FAST delivery (came on the day it was expected). Have used this site multiple times over the last few years and always had consistently great service and parts come EXACTLY when they are promised and parts are always correct!"


Rep reply posted 2018-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-02

Excellent

"From the how to videos, to the parts selection and then the fast shipping, they are my go to for any appliance need."

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Rep reply posted 2018-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-02

Expedient

"Part arrived intact and on time. Reference for installation was helpful too. "

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Rep reply posted 2018-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”