"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"very attentive and helpful thanks"
" My order was put on hold due to a credit card problem. I was advised to call your offices and when ideas in there was really no reason that there was ever a credit card hold on my account. Seem like I waste of both our times. But we did get the problem solved and your people were certainly friendly enough. "
“We're always striving to improve our customers' experience, so we appreciate your feedback. Any time our system flags an order as potentially fraudulent, we confirm with the customer to make sure that they really placed the order. In this day and age of digital insecurity, we endeavor to protect your information as thoroughly as we can.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I was told on 11/27 by appliance parts pro that "delivery to your door" would be on either 12/4 or 12/5 with economy shipping. I inquired on the tracking and FEDEX say delivery won't be until 12/7 end of day. The procedure of ordering was no problem, but the delivery has been by camel. Had I of known the length of time required I may have chosen the (Standard)fast option. Now I don't have any choice but to wait on it. I'm rating the whole procedure as 2 stars, as I said the ordering was easy, couldn't have been easier. BUT the delivery has a hiccup in the promised dates that could be improved upon. "
“Thank you for taking the time to share your experience with us. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. It looks like your order shipped on 11/27, and per your tracking information, is currently scheduled to arrive by the end of the day today, 12/5.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"customer service was able to find all the parts I needed"
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Got right part in resonanble time for a good fair price "
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I needed wheels for my dishwasher, and these were delivered ready to install. I would have liked to have an instruction sheet, since the sizes have changed, but it only took a minute or two to figure out how to put them on. Now the rack moves perfectly!"
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"When you need a part their website makes it simple to find the part and then to have a video to show you how to install it is superb. Perfect for any home repair man and the prices are reasonable "
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"This is the second time I've ordered from AppliancePartsPros.com, the delivery was on time, and the videos make it so easy to complete the repair. I've now saved a clothes dryer, washing machine, and dishwasher in the last two years. "
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"It was a very rewarding experience to receive the correct item and time. Earned some points from my wife doing this small DIY project."
“Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I ordered parts for a washer. Parts arrived sooner than expected plus this site was the least expensive. Very good experience."
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Great price and fast delivery"
“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Washer would not pump out or spin.Checked probable causes on Appliance Parts Supply which gave belts as most probable cause .Placed order got in two days replaced and washer now works fine."
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The door latch on our clothes dryer broke and fell into the body of the dryer. We first went to Sears to find one since that is the brand of our dryer, we could not believe how much they wanted. We went to Appliance Parts and saved a lot of money."
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easy to use websites, package arrived quickly and now my fridge looks like new"
“Thank you for telling us. Congrats on the repair. Let us know what we could do next time to earn a 5 star review!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Received our order promptly! Excellent service, excellent price! Thank you!"
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for letting us know how much you liked our services. Let us know what we could do next time to earn a 5 star review!
Kind Regards,
Cheryl T,
Customer Correspondence Team”