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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.04/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-06-08

Perfect

"Great! Parts fit perfectly, install took 5 minutes, will use for all appliance part replacements from now on!"

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Rep reply posted 2018-06-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-08

Return Customer

"About 2 years ago, I used APP to obtain 3 factory parts for our dishwasher. The dishwasher works like new. I was so happy with APP, I told my wife to write APP's web address on the dishwasher owner's manual. A week ago, the ice maker / water dispenser control panel went blank on our fridge. I used APP to diagnose the problem and obtain the correct factory part. Guess what? Our ice maker is back in service. I am happy with APP's service and their prices. I am sure I have saved several hundred dollars repairing the appliances myself. Both repairs were quick and easy. I am sure I saved even more by not having to replace them. I also spoke to a customer service representative by phone regarding my recent purchase, she was super friendly and helpful. I am sorry that I forgot her name. APP is my go to appliance parts source."

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Rep reply posted 2018-06-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-07

Got my part in a decent timely manor

"Wasn't expensive at all. Had no problem finding what I needed on your site.
"


Rep reply posted 2018-06-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-07

Great

"The service is fast. My part was broken, but replaced with very few question and i a very short time. I will do it again when needed.

Thanks
"


Rep reply posted 2018-06-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-07

As Advertised

"Got part # on line, placed the order and it shipped that day. No hassles and I received exactly what I ordered. Great Job!!!"

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Rep reply posted 2018-06-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-07

Happy, happy, happy

"4th or 5th time using AppliancePartsPros.com. Customer service is available to answers questions, as are a staff of professionals. There are also tutorials on utube to guide guide you as well. Prices are great, items well packaged and delivered promptly. First choice for me when appliances need some TLC."


Rep reply posted 2018-06-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-07

Will use them again.

"The help line was great. love"

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Rep reply posted 2018-06-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-07

Best customer service

"The products where perfect and the customer service helped me with a lot of patience "


Rep reply posted 2018-06-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-07

Fast shipping and knowledgeable staff

"Wonderful, wonderful, wonderful!!! Online chat associate knew exactly which part I needed. I started shopping for the part on Amazon, ended up with the wrong part. What a hassle. Appliance Parts directed me to the right part then sent a link to make the purchase from the chat forum. So slick!"

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Rep reply posted 2018-06-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-06-06

Condenser fan

" Hard to get your hands in there "


Rep reply posted 2018-06-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We hope the repair was successful. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-06

Delivered faster than Amazon Prime.

"Easy and quick ordering. Shipping was amazingly fast. Parts were correct and installation was easy."

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Rep reply posted 2018-06-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-06

FANTASTIC!

"Great inventory, great price and very fast shipping. "


Rep reply posted 2018-06-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-06

Parts in a Jiffy

"It’s not just the ease of ordering parts that makes Appliance Part Pros a great option but it’s the quick turnaround on shipping and the installation videos that assist in quick easy repairs."

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Rep reply posted 2018-06-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-06

Great service

"All went great happy with the service all the time"


Rep reply posted 2018-06-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-06

Simple order, great result.

"Easy to order. Good price. Not too exciting - it was just a dryer belt!"


Rep reply posted 2018-06-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”