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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.04/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-03-30

excellent

"no problems everything fit ok. a little bit pricy.
"


Rep reply posted 2018-03-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-03-29

"Had the part I needed and provided quick service."

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Rep reply posted 2018-03-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-03-29

Dryer parts

"Came on time, easy to install, works as it should."

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Rep reply posted 2018-03-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-03-28

Great Service

"AppliancePartsPros.com had all the parts I needed for my GE washer. My order was delivered quickly and the how - to video was a great help."


Rep reply posted 2018-03-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-03-28

Nightmare resolved!

"It all started when my wife was cleaning our new Amana gas range of 5 months. She lifted up the cooktop to clean the inside as she has done a million times before with the old stove only problem was that this new stove does not require cleaning as the cooktop is enclosed and when she lifted up the cooktop, she damaged the aluminum piping inside! But AppliancePartsPros.com came to the rescue. I ordered the parts and it arrived in 2 days. I would have received the parcel in one day but the snow storm in my area prevented that from happening but all in all, I replaced the parts myself and my stove is a good as new. Thank you APP. You guys saved me a ton of money."

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Rep reply posted 2018-03-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-03-28

Microwave part

"Basic shipping took longer than I expected."

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Rep reply posted 2018-03-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. If you need anything else now that your part has arrived, please don't hesitate to reach out to us. Thank you for choosing AppliancePartsPros.com.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-03-28

Great service.

"Great customer service. Easy to understand videos. "

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Rep reply posted 2018-03-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-03-27

Life Made Easy

"Whether ordering online or talking to sales you are able to get the right part for the right job.Now only if everything else was as simple in my life.Good job Appliance PartsPros."

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Rep reply posted 2018-03-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-03-27

Refrigerator replacement parts

"I was looking to replace ice bin and butter shelf lidon Samsung refrigerator. Putting the model number took me right to parts diagrams for the correct model and I was able to find the two parts easily and load them into my cart. Checkout was straightforward.
Ice bin arrived quicker than expected. Only disappointment was that shelf lid was out of stock and it took longer to ship but still arrived within a reasonable time.
"


Rep reply posted 2018-03-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-03-27

Can't be Beat!

"Fast ordering, fast shipping. great instructional videos! Doesn't get better than that!"


Rep reply posted 2018-03-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review and we're so glad that you found our repair videos helpful!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-03-27

Rapid delivery

"Parts arrived, fit & work great!"

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Rep reply posted 2018-03-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-03-27

Thanks to AppliancePartsPros I fixed my own washer!!!

"I am 74 years old but still very self sufficient. When the drain hose of my LG washer dry rotted and cracked in numerous places, I called Best Buy (where I purchased it 13 years ago) about having the hose replaced. They are located 4 miles from me but wanted $100 just to show up plus parts and labor! When telling my brother, who lives too far away to help me, of my plight, he told me I could probably get instructions on YouTube that would let me see if
I could to it myself. Luckily, I chose the AppliancePartsPros video which was so explicit that I knew I could to it! I ordered the hose, it came quickly, and other that a rusted screw that kept me from following the instructions exactly, I had enough information to give me the confidence to access the hose through the back panel - not easy, but not impossible! I am so grateful for the help I received online, on the phone and with the speedy hose delivery!
It's reassuring to know that there is such invaluable help available! Now I know who to call!!! Thanks to everyone at AppliancePartsPros!!! Linda
"


Rep reply posted 2018-03-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement! We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-03-27

Great parts and guides

"It's very good and the guy that explain how to replace it was very well if anything it overestimated the time needed to change the part. My only complaint would be the "Delivered to your door" time frame, I think it should say "In as little as next day delivery" when in fact it was more like 1.7 days like they're fine print says."


Rep reply posted 2018-03-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-03-27

Great web site & fast delivery

"Magnetron & diode got microwave working. Light bulb sent was wrong PN with leads oriented wrong making it unusable. "


Rep reply posted 2018-03-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. If the light bulb isn't the part you needed for your repair, we'll be happy to help you set up a return. You can give us a call at 1-877-477-7278 or you can chat us at our website: http://www.appliancepartspros.com/. You can also log in to your account and click "returns." We do offer a 365 day return policy on items in resalable condition.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-03-27

great service!

"Quick shipping and helpful fix it videos saved me hundreds. "


Rep reply posted 2018-03-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”