"I ordered a part for a dishwasher for one of my rentals, after months I checked on the status and was given a fake tracking number that shows the package was delivered to Union Mills post office and picked up by a person, the problem with that is that we don't have a post office in Union Mills that any one can pick up anything that. So they're lying about the shipment "
"I tried to order a lid switch for my washing machine. I did not receive any order confirmation. The next day I attempted to call them and make sure the switch order had not gone thru and no response. I emailed and no response. Several weeks later the lid switch shows up. I attempted to reach them again for days. I finally got ahold of someone and set up a return. Upon getting the refund they had deducted the original shipping and a restocking fee. Almost half of the cost because they cannot communicate. Bottom line they **** and do not order anything from them."
"TBH, I was a little concerned reading some of these reviews after placing an order. I was skeptical because this site's pricing for gas stovetop igniters was about a third of what I saw elsewhere. The order was delivered to me in less than a week and I couldn't be happier."
"The price is good. The online chat is convenient. The shipping is fast."
"I was quite happy with my experience with Appliance parts 365. Great selection and prices. I only gave 4 stars because there was a week delay to process the order."
"First off they send no notifications informing you when your item has shipped luckily it didn't take too long. The real issue is they sent the wrong size reboxing one in a box labeled with the part number I ordered. This 'kit' comes with 4 27.5 inch rods they sent 3 in the 27.5 in and 1 in 26.2 in. When I reached out to sent the ONE rod in the correct size I was told I couldn't return or exchange because it had been install. Now tell me as a homeowner with no washing machine repair background how would I know the size was incorrect until I attempt to install. Had I been dishonest the way they were in boxing the incorrect item I could have lied and said I never attempted to install this item. They claim this is how the manufacture sent the item yet of the 4 boxes it was the only one overly tapped which leads me to believe you opened this box and filled it with a similar but incorrect part in order to make you $20 sale. DO NOT ORDER ANYTHING FROM THIS COMPANY. IF THERE IS AN ISSUE THEY WILL NOT HELP OR RECTIFY THE SITUATION!!"
" They take your money . It has been over a week I did not receive the items and No customer service live chat no-on answers!"
"Description of item says that it's in stock (still), but the item is on backorder with expected delivery in late November."
"I have to say that this is one of the worse companies I have ever ordered from. Not only did it take forever to get the part they say was in stock, the parts was incorrect and did not fit the product specified. I returned the part. The part cost was 79.10 plus 9.95 shipping. It cost me 13.58 to return part and you have the nerve to charge me a 10% restocking fee for an incorrect part that your company shipped! The it cost me $31.44 to get nothing!!! This is how you do business. Well, I will be writing reviews on every website I can find informing everyone about your poor and deceiving business practices. This is really a pathetic company to steal from potential future customers!"
"The worst experience. This company will steal your money!!!! Do not give them your business or money. "
"I needed an electric broiler element, and also, a safety fuse and T-stats for a clothes dryer. I wasn't sure which part was bad in the dryer. So, instead of $95, $20, $22,and $19, the parts were $65 (same oem broiler element) and $2, $3, and $2 (generic dryer parts). So, after shipping, I saved $76. The parts arrived in a week, I have installed them, they fit perfectly, and everybody is happy to have their appliances working again. This is my go-to appliance part place now."
"ALl this company does it lie . . . from start to finish. There are some good companies out there, but this is not one of them."
"But not every part is ACTUALLY in stock. To test this theory, I looked up several parts that have been discontinued for over 10 years. Every single one says “in stock”. Don’t ores anything from this garbage website. "
"It is fair easy process to order. Get the part needed. The part is delivered as scheduled.
Will consider ApplianceParts 365 for future need."
"Prompt delivery and exactly what I needed. My only VERY minor quibble is the product pictures need to be bigger/higher definition."