"Waited a week and my item hadn't shipped. I emailed them and they said it would take another 3- 5 days to ship. The item was "in stock" and their website says they typically ship in a day. Avoid them!"

"Got the parts literally within a few days"

"Glad I was able to find the part"

"I ordered a part online that they claimed was in stock. Over 2 weeks later it still hasn't shipped. They won't answer their phones to explain. Completely worthless!"

"Package received and there was NOTHING inside except an EMPTY bag which should have had the part in it. SUPER ODD.
Go figure - they mailed a completely empty bag. All efforts for 3 days to contact customer service were ignored - completely.

"

"Ordered icemaker for my refrigerator. It took 10 days to arrive and when it finally did, it did not work and have had no response from them for a refund. They have an f rating by Better Business Bureau, which I only found out after this experience. Stay away from them."

"Ordered a new crisper drawer, arrived in just a couple of days and was exactly the part that I needed."

"I bought an ice maker for my refrigerator, to replace one that made ice fine, but had a water leak. The new one never worked. I contacted service via email they sent me info to process a warranty claim. I submitted it the same day, and over the course of 6 weeks, contacted customer support via email and chat several times, and kept being told the guy who approved claims had to do it. Finally after a month, I made a dispute with PayPal, which was settled in my favor for the full amount. DO NOT PURCHASE ANYTHING FROM THEM!!!"

"GE evaporator fan and bushings shipped in one day and with the best prices on the internet. Parts exactly as advertised, will buy from them again. Fantastic experience, thanks Appliance Parts 365"

"Shipped the wrong part and dis not have the decency to refund me the entire amount. Totally unscrupulous. Not only did I lose my shipping cost (both ways) I also lost money on top of that.

STAY AWAY FROM THIS SELLER"

"All went well. parts arrived on-time.
thanks
Ned"

"The vendor shipped much later than promised. They lied about who the shipper was. Who does that? I received the product 12 days late and it was the WRONG item, not even for the same appliance. I sent photos of the part tag and the part as requested. There was no refund offered. They wanted ME to ship them the part that THEY incorrectly shipped to me. No prepaid shipping label and no refund has yet been offered. This has been going on for three months. This company is a SCAM. Do not use them. I'm sorry I can't give zero or negative stars."

"A vey poor customer service and a very poor return and refund process."

"DON'T USE APPLIANCE PARTS 365

They sent me the wrong part, then asked me to go through a very tedious return approval process to return and reorder the CORRECT part. All this work/effort for a $3 part!

NOT WORTH IT!!!!!! They will steal your money and then force you to go through a long return/refund process!

NOT WORTH THE TIME AND EFFORT! Go somewhere else!"

"I ordered the wrong part size... I clicked the link for return as soon as I realized, and still haven't got a reply"