"I finally found the part I needed for my Ice Maker from Appliance Parts 365. The correct part was delivered in 2 days and the ice maker is now working.
Thank you for your service."
"It took months to get the wrong part, and no response once it was returned for replacement. I verified they received the return, but they never answered the customer service line, and never responded to numerous messages."
"They sent the wrong part (a screw) and no one answers the phone or replies to email. I had to dispute charges to get refund."
"Company sent wrong part, I returned the part. I have tracking number stating the part was delivered, back to them, 3 weeks ago. I am still waiting on my refund. I had to file a complaint with Paypal now have escalated the claim. There is no customer service at all, they do NOT answer the phone nor return your call when you leave a message. Please beware DO NOT ORDER from this company. They are a scam operation. "
"Package list by carrier DHL. Can not get a response from carrier nor Appliance parts 365.
I want my money back. No response "
"Wmparts worked perfectly!"
"I've been waiting for 6 weeks to get a refund on two parts I ordered. After multiple calls and emails, I still haven't heard anything. "
"I ordered two new burners for my stove and when they came in all the ceramic was broke and shattered into many pieces And we're in the bottom of the bag all broken could not use neither."
"We ordered for Whirlpool burner knobs and receive for leveling feet. You cannot call them I left 17 messages you cannot fax them you cannot email them and their chat line does not activate. I used PayPal and they got a response from the company that said the parts were sent even though my complaint says wrong Parts sent"
"Perfect! Quick & easy! Thank you!"
"I would like to return the part ordered. It did not fit. After no response I went elsewhere "
"BEWARE!! Their website will say everything is in stock, but once you order and of course PAY, they will then email you stating its backordered and they have no idea when it will be available. You try to call them and you will get an automated system that will put you on hold for 10 minutes and then transfer you to a voicemail system. Dont expect to speak to someone."
"Ordered two parts from them for my refrigerator. Within a few days received two parts -- one that I ordered, another one was something else, not what I ordered. I've been trying to call them, emailed them -- no one ever responds. No one ever answers the phone and when you leave a message, no one ever calls back. "
"First, took 3 weeks to ship the parts. During those 3 weeks, made multiple calls checking on the order and not once did anyone answer the phone. Pity they have such bad service. New way of doing business I guess."
"Received correct part. Regular shipping about 10 days."