"Found the website, found my dryer, found the part needed, ordered and it arrived quickly in perfect shape."
"I ordered a new Ice Tray for my Samsung refrigerator. Made sure to put in the specific part for my refrigerator and when the part arrived, it was a longer ice tray that would not fit. Went through the online return process, and the website said I would be hearing back from the company within 2 business days. As of this review I have yet to receive an email or phone call to discuss my return, "
"...as compared to the other sites I visited, which was a plus. However, I began to get nervous because I hadn't received a follow-up email with tracking information for the part; and because I had not created a profile on the site (I checked out as a 'guest'), there was no evidence of my order when I went back to the site to look for it. (I would highly recommend that you create an account with AP 365 if you want to avoid the angst that I experienced!) So after having written an email to customer service (and then receiving a response a few days later), the tracking number for the latch was subsequently provided to me, much to my relief! I received the part a few days ago and am trying to locate a repairman to install it, so I can't speak to its functionality, but I'm hopeful that it will work! "
"I was able to order two shelves for my refrigerator for less than the cost of one shelf from searspartsdirect.com."
"I’m not easy to trust online transactions, but this place is legit. I never give 5 stars, because I like to leave room for improvement. These guys however, had their item labeled well and it was easy to find the one thing I needed. They confirm every step of the way and it arrived when they said it would. Good prices, too. I will be back for anything I need to fix our appliances. "
"Excellent support to confirm appropriate parts with quick shipment to solve my refrigerator issue"
"They had the stator that I needed for my 2013 Whirlpool Steam front loader washer and shipping was right on time. The price was fair enough to warrant the next day shipping charges, which worked out well and I got washer going again. "
"Thought it was a scam website, it’s not though. Legit website & highly recommend them for your appliance repair needs. "
"Never buy anything from Appliance Parts 365.
My order got delayed by weeks and weeks. When you ask them when they can ship, they always tell you next week, but it never happened. Very likely they need to purchase the parts from a developing country that takes weeks to deliver to them. And this only happens after you place your order. So your actually waiting time goes forever. "
"Horrible service! Parts on back order "
"Really past delivery l have used Applianceparts365.com for parts and always appreciate their help and support. Sadly part does not fit and will have to return. "
"Ordered the correct part with ease- received it promptly. Installed- it's a done deal."
"It's been a month and still no parts. I have called 4 times and emailed 3 more no response. Have no clue where my parts are and can not even get ahold of anyone to cancel my order. Them seem to be a SCAM company to me."
"I ordered part #3148954 and received part #3149400 which does not fit my appliance. The part I received is also listed at a cheaper price than the part I paid for. Please get me the correct part. I ordered the part on December 25 and received it on January 14. "
"I received the part in a short amount of time. However, when the part arrived in the mail I found that the packaging was not labeled "fragile" so therefore the contents were smashed. The ignitor element was shattered into about 10 pieces, rendering the oven ignitor unusable. In requesting the part to be resent, they informed me that there were no more in stock."