"East ordering, email when it arrived"
"They gave me wrong parts! Never got my money back!! Open package when I got them. I’ll never buy from them again. The worst place I dealt with!"
"I ordered parts, received, installed with no issues. Website is a little bit odd. No OCE when checking out as guest. But this is manageable."
"Received part but in a timely manner but didn’t end up needing it. "
"Easy to find and buy the part I needed"
"title says it all, don't waste your money and time with these guys"
"Best place to find the appliance parts you need at reasonable prices. This place is not trying to gouge you like other places. My go to place for the parts I need. Shipping a little steep for what I ordered, but the price of the parts help make up for it."
"Awesome service, part was excellent and exactly as described.easy to order and quick delivery. "
"I ordered a part for my heater before 9am Eastern on a Thursday and as my heater is not working I needed it fast. I payed for overnight expedited shipping. I figured I should have it the next day as it was early enough. The email was sent confirming the order and stated it had not been shipped. By Monday, I still had no further communication or delivery. The status still indicated not shipped. I got on their site and live chatted with someone who stated that the part is backordered and I would not have it for a month or more. I can't believe I didn't get a call/email/text telling me this last week. What horrible service. If a part is back ordered, you need to communicate this to a customer so they can make the necessary arrangements. I am not even mad about the back order, just the sheer lack of communication, especially when the order, from a glance, appears to be important. Why else would I spend double the price of the part if I wasn't desperate to receive it?"
"The response was timely and the product quality was good. The instruction’s illustrations were a little hard to read but YouTube has all the information. Very easy install!"
"Called 10 times, left messages never received a call back or email"
"After searching high and low for replacement knobs for my stove, I was lucky enough to find this site. The cost was approx. $20 per know CHEAPER than most every other website. I ordered 4 knobs, paid for the express shipping and they showed up at my door, 2 days later, in perfect condition. They fit my stove perfectly! I had a fantastic experience and would order from this site again, without hesitation. Thank you for making this a pleasant transaction. "
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I have never had a better experience with Customer Service than I've had with Appliance Parts 365. I accidently ordered the wrong part for my refrigerator. I needed to return it and they confirmed that the part I ordered was incorrect and sent me the correct part number. Unfortunately they did not have the part in stock so they sent me links to other companies or the part. Who does that? I'm so impressed with the customer service! This is how all businesses should be run."
"Got the item very quickly in the mail. "
"Awesome price. Accurate parts. Other places wanted three times the price. "