"They dont answer the phone, they dont respond to emails, they will text you in the middle of the night saying that your part shipped but never respond again.

I ordered a part from the 2 weeks ago, they say they have shipped it but USPS never received it. They are not being helpful at all in resolving this because it is impossible to contact them."

"I open the box and I notice there was a little piece broken from the item "

"Ordered a washer water pump part number 3363394. They had 2 options, $6 Chinese part (white) or “genuine” (beige) for $23. Add shipping. Paid via paypal. Received the part like 9 days later. Never received an invoice. The part was white in a plastic bag with no pet number or label or box indicating it was genuine. Very sketchy. Tenants needed the washer and I couldn’t wait any longer, so installed. Worked fine for less than 2 months, then leaked out of the housing which is typical of cheap Chinese parts. Contacted the company and they sent me a link for warranty claims. The link requires the part to be sent back and shipping is not covered. So basically I have to ship the fake junk back to them and pay to ship the new one to me? Their customer service responded that they weren’t warranty service so they didn’t know and I’d have to submit it. They also said that what they sent was the genuine part, when it obviously was not. Basically, they send out junk pretending it’s genuine, then hide behind their warranty “agreement.” "

"The right was received for a fair price. I will use 365 again!"

"Please, I’m writing this review only to help those that follow after me avoid this company at all cost. I place my order and received an Insta email with an order number but that’s where it ended. They never sent a tracking number for shipment and were very difficult to contact. I finally use their chat window and they assured me and have a tracking number by the end of the day or early the next morning but that never happened either and they will not refund my money. The best way I know to describe this company is they are thieves without guns."

"My item arrived broken, reached out and nobody has contacted me. All I have received since reaching out was this review request. I’ve done my job now it’s your move ApplianceParts365."

"Internet search disclosed huge variance in pricing and shipping speeds and costs among various suppliers.
AP365 had KitchenAid Led fridge modules in stock, at a fair price and reasonable shipping options.
"

"When I received the bulb, it looked correct, but the base was too small. Found the correct part number and contacted Appliance Parts 365 and requested the replacement and instructions on returning the other. Never heard back. Tried again, same thing happened 2 days later. Then agreed to the life chat and was told my wait time was 1 minute. After 20 minutes of waiting, the live chat box disappeared. Simple - do they have the bulb that I need? If so, do I order it or wait and return the other bulb?

Would greatly appreciate hearing from Someone at Applicance Parts on how to resolve this issue. I have found the correct bulb at a different supplier and am considering buying it there and just boxing up the bulb I was sent and chalk it up to a horrible experience.
Elaine Yest Was not given an invoice and no packing slip, so I do not have an invoice #. They should be able to track it."

"Best price I could find anywhere "

"I placed an order on Monday and paid for overnight shipping and here it is Friday and the parts still haven’t shipped. I have sent 3 emails to them asking about it and have gotten no response. Save your money, this company is a scam and is not at all reputable. "

"Hi ordered a part for a 20 year old oven which I couldn’t find anywhere else and it worked perfectly."

"This confirms receiving the product I paid for and it fits my stove perfectly! Thank you. "

"This is my 2nd order and I am very pleased with the results."

"The process of ordering appliance parts from Appliance Parts 365 was quick and easy, and the parts were packaged securely to ensure they arrived in perfect condition. Overall, Appliance Parts 365 is the perfect solution for anyone who needs to repair or upgrade their appliances, and I highly recommend it to anyone in the market for appliance parts."

"I ordered the part here because there was "one business day delivery". But I received the part after one week, even though I mark "express delivery".
Order details:
Our Reference Number : 1171744
Reference number: 1298700
Received on: 2023 Jan 27 02:54:09
I couldn't wait that long in cold weather, so I called for emergency repair to fix my furnace.
Now I don't know what to do with your part. I don't need it anymore.
Peter Kulishov"