"When I called customer service a human answered immediately. Jackie was helpful, polite, and respectful of my time."
"I made a mistake on the appliance I ordered online. I called up customer service and Ara was very helpful and got everything sorted in just a few minutes. Very pleasant experience."
"Martin Somah was really able to help me with my order when I found out that the oven I wanted was backordred!"
"I ordered 2 appliances from Appliances Connection; a fridge and dryer. The dryer was delivered but the fridge hasn't arrived. At the time of purchase, I didn't have the water connection installed for the ice maker. Since that time, I've had it installed and wanted to add the fridge water/ice maker added to the delivery. I called this morning, spoke with LaToya who was courteous, helpful and professional. LaToya put me on a brief hold, contacted the installer to add the ice maker installation to my delivery. So far, I'm satisfied with the service received from Appliances Connection. Thanks again, LaToya."
"They were very helpful in helping me with an online order that I thought was no longer available. Great job in getting the information that I needed to get my item shipped and on time. "
"Overall, my experience was pretty good. I still do not know what I am supposed to do about my 5 year warranty. I got something in the email. I don't know what it is or what I'm supposed to do with that handsome buddy, contact me. And let me know I hope so."
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I recently had the pleasure of purchasing a new appliance from Appliance Connection and had the most exceptional experience, thanks to the outstanding customer service provided by Myra C.
From the moment I called, Myra C went above and beyond to assist . She was incredibly knowledgeable about the products and patiently answered all of my questions,
What made this experience truly remarkable was Myra's dedication to ensuring that I made an informed decision.
I must highlight Myra's exceptional level of customer service,
Not only was my experience with Myra exceptional, but I also found Appliance Connection to be a well-organized and reputable store with a wide range of high-quality appliances.
In summary, my recent appliance purchase at Appliance Connection exceeded all expectations, thanks to the outstanding customer service provided by Myra C. I highly recommend both Appliance Connection and Myra C for anyone in need of outstanding customer service and quality
Eddie K.
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"I like the products and prices of appliance connection..customer service with Myra was quick and efficient..very good communicator .I was going to take a star off because when I called the sales team he didn't even let me finish my sentence and transferred me .I know they are very busy "
"Azure answered my questions and helped resolve my shipping issue. She was kind and polite! I appreciate appliance connection being available by phone to speak to a real person. Not a lot of companies offer that these days"
"I had a great experience working with Judy F. She answered my questions quickly and clearly and helped with all issues."
"The recent delivery and installation of a gas range did not go as expected. Rather than having white glove installation, the simply dropped the range off and said he could do the installation.
I called customer service and was connected with Martin Somah. I explained the situation and he immediately started making calls. He did resolve the issue and our white glove installation has been scheduled.
Very satisfied with the service we received from Martin."
"Thanks for great customer service, Ara was very helpful and took the extra time to get my issue resolved."
"Ara was a delight to work will. He resolved my issues quickly and made me feel like I was his only customer."
"This business has the best appliances and customer service "
"Shout out to Appliance Connection customer service ELIZABETH. After purchasing a washer and dryer (best price around) delivery was taking a very long time. Contacted customer service and ELIZABETH was on top of it. It seems that my appliances had been put in a warehouse and forgotten about by a shipper they contract with - this was no fault of Appliance Connection. ELIZABETH not only located them but got to the bottom of the issue and had they delivered to my home ASAP! Can't begin to thank ELIZABETH for her great customer service is solving my issue. Thanks again ELIZABETH, you are an asset to this company."