"Judy F went above and beyond to help me with my appliance purchase. She was able to answer all my questions and made sure I ended up with the right purchases. "
"I had a wonderful experience with customer service today. Judy F was incredibly helpful with updating my delivery options last minute. She was very nice and was able to help me with my request in record’s time. Thank you Judy. "
"These guys are great. I've bought every appliance in my household from them over the past few years and had no issues. Today i had excellent customer service from LaToya. Highly recommend. "
"Latoya was very helpful and understanding. She gets it done !!!"
"I ordered a microwave oven. Upon delivery we had problem. Notified salesperson: "I must return the microwave oven. It was delivered today and, to my disappointment, it is not the correct size. I was puzzled because the box indicates it should be 12 inches high. The discrepancy results from my failure to realize that the height measurement includes the four supports upon which it stands. " I have to take some responsibility. I should have told the salesman that the unit had to conform to a built-in cabinet dimension. The Appliance Connection was gracious and with the assistance of Jackie, provided for the return expeditiously.
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"Jackie helped me instantly to adjust the price for Forno cooktop that i had previously priced higher but yet to shipped and on top of it she agreed to give additional $10 coupon. Overall great experience with Appliance connection"
"My Appliances Connection Representative (Ara) was extremely helpful when I called back to update my order. He answered any questions I had and was very professional and polite. I have full confidence that any orders I place with Appliances Connection will processed quickly and with customer service as their top priority. I have ordered from Appliances Connection several times and have been extremely happy with everything I have received!! Highly recommended."
"The call taker provided a quick and easy solution "
"Purchased online and the Chat person came right on and answered any questions. The product was shipped promptly and I was kept update on a daily basis. Product arrived in a rough looking box but we opened it while shipping comoany was there and it had no damage. Only issue is the handle is loose. "
"Appliances Connection customer service is excellent. Agent Judy Frankum was prompt, helpful & professional! "
"Awesome! First ordered a Samsung double oven stove and everything including shipping went seamlessly. I just recently purchased a new couch as well and when I had a question on shipping I reached out to customer service and spoke with “Heavenly Paulling” and they answered all of my questions and even followed up directly with me the following day. A+ service and i will continue to use them rather than going to major department stores.
Also just ordered a dishwasher now and ran in to some issues with delivery however Latoya was awesome as far as helping goes. "
"Everyone I dealt with was so helpful and went up and beyond, I was very impressed! I will continue to shop here whenever I need new appliances. "
"So far so good! I recently completed a purchase a new gas range and the ordering process was smooth and the sales rep, Judy F, that I dealt with to address my apartment complex delivery requirements was very helpful and got everything squared away quickly. They had a great price on the appliance and offered delivery, install, and haul away. Here's to hoping that the delivery and installation goes similarly smoothly!"
"LaToya and everyone at Appliances Connection have been stellar. They have gone out of their way to help solve a problem (that they didn’t create). They are courteous, very professional and exhibit what customer service should, but rarely is, supposed to look like. Stellar organization! "
"The first time I called was to check to see if the product include an item that was pictured but not mentioned in the specs and spoke with Shakira Y. who assured me the was included after quite some research - beautiful! Then, I couldn't figure out why my order said shipped yet I haven't received anything after 10 days. Well let me tell about Judy F., appliances connection customer service concierge, or should be at the least. The logistics of the order process was explained, the departments involved in this transaction and their functions, and then when I asked where it was coming from, Judy F. says, " Well, I'm not sure. It may take me a bit so please be patient and I will find out for you. Hold on." When she returns only a few minutes later she says, "I found out where it shipped from, are you ready for this?" Then she told me it was coming from half way around the world and I think we are both still laughing, I know I am. Now that is Stellar, period! Thank you! "