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Verified
5/5

2023-06-21

Great customer service

"Love dealing with my representative Latoya. She was polite, professional, and very caring, and made my experience a positive one.."

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Verified
5/5

2023-06-21

GREAT EXPERIENCE

"Excellent, Knowledgable, Professional Service Provided.
Jackie went above and beyond.
"


Verified
5/5

2023-06-20

Great Customer Service

"Email and phone communication was excellent after I made a mistake in the shipping address and in the electrical cord for the oven.

Pleasantly surprised by the customer service. Spoke with Judy F and she was friendly and helpful. Even offered an extended warranty at no extra charge.

Order and shipping updates were updated and up to date as well.
"

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Verified
5/5

2023-06-19

Santiago.D was great!

"He was very easy to work with. Smooth purchase."


Verified
5/5

2023-06-18

A pleasure to work with!

"Appliance Connection was a pleasure to work with. Very easy to contact and there was always someone that answered the phone quickly during hours of operation. My contact person Jacqueline Flores was very sweet and a great help. The order was received on time as they said, price was below almost all sellers and delivery was great. AC was in contact with me throughout the whole process. Delivery people called the day before and twice the day of, to let me know time of arrival. They took the furniture out of the box and set with no extra fee. Would use them again and highly recommend Applicance Connection. "

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Verified
5/5

2023-06-16

We had a good experience

"We are pleased with Appliances Connection, from sales through service. When buying our range, we got knowledgeable and helpful advice from the phone sales staff. The range was delivered very promptly and within the time promised. When a problem developed with the range after installation, our customer service rep, Martin Somah, arranged to reimburse us for a third-party service call. In addition he sent out a service person to carry our an necessary adjustment. We would purchase again from Appliances Connection."


Verified
5/5

2023-06-16

Above and beyond

"I worked with Ara this morning to remedy several major issues regarding a recent order to include a discontinued item, placing a new order for a replacement item, and ordering additional items we didn't know we would need to properly install a couple of the appliances we ordered we they arrive. He was extremely thorough, friendly, patient, and ensured that he answered all of my questions and our order looked perfect before ending our call. Great customer service is difficult to come by these days, so this was a breath of fresh air!"

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Verified
5/5

2023-06-15

Great experience

"Appliance connection had the best prices, yet again. Accidentally purchased two of the products I needed instead of just one. Immediately contacted the office and spoke to Mr. Ara who was super nice and helpful and so easy to communicate with. Oh, and my order was corrected right away so win/win! "

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Verified
5/5

2023-06-15

Price Mach

"I bought a barstool on your site and then found it for less at a different site. Gary help me resolve the issue by adjusting the price on my order and doing a price match. He was very helpful and got it done quickly. Thank you very much Gary."

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Verified
5/5

2023-06-13

Great problem solving

"This was my first transaction with Applicances Connection and had a little mix-up re: installation. Ara was quick to recognize what occurred and then work with me to resolve it - which happened quickly and professionally. Turned my concern into satisfaction very quickly!"


Verified
5/5

2023-06-09

Appliances Connection was great!

"Peter was such a great agent to talk to and he was able to help resolve my issue. I can’t wait to get my new oven."

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Verified
5/5

2023-06-09

"Martin was very helpful when I called to find out the delivery date"


Verified
5/5

2023-06-08

Excellent Customer Service

"I had to change my shipping address and Judy F. worked with me to make that happen. She is the best. I highly recommend shopping at Appliance Connection for the best Customer Service and the best Prices."

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Verified
5/5

2023-06-07

Jackie was great!!!

"Jackie was so much help and made our process smoother!!! Due to unexpected events, we had to change our delivery date and thanks to Jackie, everything got resolved. Jackie took great care of us and our pending order. She was very understanding and patient with us. We will be ordering from them again soon. Thanks for everything Jackie!"

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Verified
5/5

2023-06-07

Best Customer Service I Have Ever Received!

"The service I received from Appliances Connection was second to none. Judy F. on the customer service team was extremely fair, professional and courteous in dealing with a mistake that I made on an order. Truly exceptional service! We will be using Appliances Connection for all of our future appliance needs. Highly recommended!"

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