"Yesterday I ordered a new refrigerator online from ApplianceConnection.com. There was a great selection of refrigerators with bottom freezers. The ordering process was a bit confusing when I got to the delivery options. OOPs, somehow I managed to order the same refrigerator twice. Immediately called their toll free number. Was greeted by Santiago Di Santo who quickly canceled the duplicate order. Mr. Di Santo was pleasant & efficient. Thank-you sir!"
" I purchased 5 coin operated Speed Queen washers and dryers, but manufacturer delays coupled with my needs to replace the existing equipment necessitated a substitution on two of the electric dryers with Whirlpool equipment. Azure of APPLIANCES CONNECTION spent almost an hour assisting me with revising my order to meet my needs. I am very happy with my purchase, Azure, and Appliance Connection. "
"Samantha was very helpful and answered both of my questions. I would highly recommend her!
thanks again for being so helpful. "
"Judi F was an amazing representative. Very professional and helpful. I will definitely recommend this company to others"
"I was quite happy with my new washer and dryer, but not at all happy when I had been told that the vibration pads that I ordered, which came the day after the appliances were installed in my home, because unknown to me, they had been on back order, and now I was told they would not be returning to put them on! Martin saw to it that this was taken care of when he learned of the problem. Within a few days there were delivery men here installing the parts on the appliances. I am very pleased with the courtesy, respect and professionalism that he showed me when I spoke to him, and most appreciative of the services he delivered to us. Thank you Martin, and Appliances Connection.com!"
"JUDY F provided outstanding customer service. She reviewed my order and made all nessasary revisions in a very easy going manner. Considering new appliances, don't miss out on this company l, you won't be disappointed!"
"The delivery service cant be beat "
"Ara made sure to listen to my problem and worked with me to get it corrected. He was very professional and took his time to make sure everything was correct. "
"I had an excellent support from the customer service representative. I was a bit worried and impatient but she was poised and good listener. She was very helpful and addressed effectively all my concerns. "
"Appliances Connection and all of their clients service reps have been amazing to work with. Their ordering and delivery process is very transparent and easy and anytime I’ve called in with a question their client service team has always been super kind and helpful. I’ve ordered a Bosch dishwasher and my LG washer and dryer are coming in tomorrow and Judy F was so helpful today when I called in to put my mind at ease regarding the delivery installation, packaging and making sure I was squared away on everything in preparation. Thanks so much and I will definitely be ordering any new appliances through you all in the future. "
"Great customer Service Rep"
"We had an amazing customer service purchasing a washing machine over the internet- Judy and Kathie went above and beyond to ensure the item met our needs and to add additional value we received the machine a month earlier than expected "
"Jason provided excellent service! He resolved all the issues I encountered with understanding, empathy, explanations, and professionalism. Jason provided options to a long-standing issue, one of which I accepted, and addressed my website access problem (repeatedly sent non-active links). The previous Customer Service Representatives were unable to resolve these issues. Great job, Jason!!!"
"Customer service answered quickly and was very helpful and saved me money."
"Ara is definitely customer friendly. He was patient and professional at all times"