"We ordered kitchen and laundry room appliances for our newly-built house. Two of the items came with slight damage, both of which could be fixed with replacement parts. The gentleman I spoke with courteously and competently (and quickly!) understood what needed to be done and we have 2 replacement parts on the way. Bravo!"
"Great service, clear communication, and the price couldn't be beat! We are so happy we ordered from Appliances Connection, and plan to order any future appliances from them."
"Easy peasy transaction and the best prices around, by far! Excellent communication throughout the process with equally outstanding delivery."
"Ordered a new washer for my mom to replace her OLD machine that quit working.
After searching the local big box stores, to no avail, I came across Appliances Connection, and found the machine I had been looking for. Delivery time was reasonable, given the circumstances surrounding Covid. Lia and Vico were both very helpful in keeping me updated on the delivery status. Delivery was smooth, and the two delivery men were neat, courteous, and professional. I would not hesitate to recommend Appliances Connection and their services. Thank you!!"
"I ordered kitchen appliances, the items arrived quickly in excellent condition. This was a great experience. I recently ordered furniture from Appliance Connection and its been a very slow process likely due to the market we are in but I will update upon arrival!"
"Very friendly and knowledgeable. "
"Easy, quick, great product!"
"Everything was great except for a trim kit that is in short supply country wide. It will be delivered today to that is wonderfull."
"Terrible. Terrible. Terrible.
We ordered a new washer and dryer from this site. It took over two months to get here, and then only after upgrading to a fancier washer that they said they had in stock well after the timeframe for when they said they would have the other model available.
Our order was supposed to include white glove service, including removing the old washer and dryer. The installation company was unable to remove the dryer without removing door moulding, which they did not do. They said they would happily come back right away as soon as we got that done. We got the moulding removed and tried to contact the installation service to come back. we sat on hold for 40 minutes and no one answered the phone. I then called Appliances Connection and they said they would contact the installation company to reschedule. 24 hours pass with no response.
Meanwhile we have no washer and dryer. My husband has no clean clothes. We cannot use a laundromat because I have a severe skin allergy to fragrances.
The next day I try again to call the installation service. I am on hold for 2 hours (no exaggeration) before it disconnects me. I call Appliances Connection again. They say we have not given enough time for them to reschedule, but will contact them again. I try again to call the installation company again, and am miraculously immediately connected. They inform me there's nothing they can do because Appliances Connection requested a refund on the service TWO DAYS AGO (so immediately after the failed install.
So now Appliances Connection has been lying to me for two days and we are getting smellier and smellier and VERY ANGRY.
I call Appliances Connection back (and sit on hold for 20 minutes with a disconnection). Finally talk to someone who low and behold confirms that they did indeed request a refund on this service and there's nothing they can do but refund us the money for the install. They refuse to reschedule installation and removal service.
So now I'm left with no working washer and dryer, a broken washer and dryer in the laundry room, the door torn apart and a new washer and dryer unconnected on my porch. Thank You Appliances Connection. Now I'm off to find somebody else to do this install."
"After doing a lot of research on the slide in range I wanted I began my search for the best price and found it on Appliance Connection. From the moment I ordered to the time of delivery it was an easy and fast transaction. Thank you for the great white glove service. "
"The staff is great delivery was smooth could not be happier "
"This is my third order from AppliancesConnection. I have order appliances for my rental properties and now for my own home. All of my interactions have been professional, responsive, and courteous. Prices are very competitive and the support staff always helpful."
"I appreciate your help and response as we manage the appliance shortage. "
"Great selection and an easy website to navigate. One of the easiest sites to compare products that has a complete list of specifications for each product. Even though two of our selected items are back ordered, not a fault of Appliance Connection I will definitely use them again."
"Nini was extremely helpful and provided the best customer service. I will definitely be a return customer and recommend your company to all my friends and family. Hard to find good help, hold onto Nini for sure. "