"Great Customer Service: I ordered a range hood that showed "in stock" online, but once the purchase went through the hood was not in stock. I called customer service to find out what was going and they checked their inventory and discovered the hood was indeed not in stock. However they checked with the manufacturer and discovered they did have the hood in their stock and got them to ship the hood to me directly. Thanks to Monika in customer service for solving my problem. "

"A great price and great service, what more can you ask for? Even the delivery guys were great!"

"I was very happy with Jason in customer service at Appliance Connection. I mistakenly put an incorrect address for delivery on my paperwork and didn't realize it until after the item had shipped. Jason worked very hard to redo all the paperwork and send the shipper the correct address. He even waited on the phone with me until the matter was settled. Very good customer service."

"Megi is the customer service person I called. She was both clear and helpful. Appliances Connection is lucky to have her in their employ,"

"I had received an item that was damaged in delivery and left at my house by the carrier without my inspection first. I chatted with Monika a few times to get the issue resolved and she responded timely. I got my refund promptly and the damaged product picked up. hanks again for taking care of your customers"

"great prices for several appliances I purchased during a renovation. Will use again."

"Excellent customer support, communication response was immediate! "

"So far everything has been exceptional. When the unit was delivered I contacted the service department and was relieved when Brisilda answered the call. She immediately took ownership of the issue and was emailing and calling everyday until issues were resolved. Where does that happen, nowhere I can think of. If you have any issues be assured that this company stands behinds everything and make sure to contact Brisilda. If not the other reps can help also. Thank you Appliances Coneection and you should really consider Brisilda for a management position."

"Needed to modify my original order to add another appliance. Monika was very helpful and resourceful."

"I have made four purchases of major appliances at Appliances Connection. Service reps such as Tish is the major reason I am a return customer. I had a complicated problem. I phoned Appliances Connection and Tish gave me professional, friendly, knowledgeable help to select an LG. I had ordered the wrong refrigerator a few days prior and Tish was able efficiently order and ship my LG while getting me a full refund on the other refrigerator. She gave me her direct messaging line so she could personally handle the changes and shipping from AC. She was kind enough to mark the refrigerator "expedite" in order to get it to me faster since I need it to keep medications refrigerated. Staff such as Tish makes me a forever Appliances Connection customer."

"The appliances I had ordered were significantly delayed due to the pandemic. I was frustrated and couldn't find the appliances I needed anywhere. I called, and Jason helped me find exactly what I needed, verified that they were in stock and made sure delivery was all set up. He was very considerate and saved me a lot of stress and headaches! Thanks!"

"I called to ask for something I considered common sense, and although it didn’t fit the ‘usual process’ Customer Service went out their way to do it, and at no extra cost"

"With the pandemic going on, furniture stores are limited in their selections, but I found a sofa at a local retailer I thought would work for my home. Found that I was able to purchase the same sofa through Appliances Connection at a much cheaper cost, so I ordered it. With delivery times being extended due to covid, it is taking longer to receive the sofa. In the meantime, I found another sofa at Appliances Connection that was actually more to my liking, so I called the Customer Service line and was able to get the representative to switch my order, with the same expected delivery date. I purchased my new gas stove through Appliances Connection also, and it was delivered in time to cook the Thanksgiving turkey! Have always had a good experience with this company, and will continue to use Appliances Connection in the future for other purchases."

"The sales people (Adam) and customer service people (Tisha) were great tending to my needs. Best appliances and company."

"Purchased the Frigidaire induction range cooktop from appliances connection price was very 33% less than local stores like Lowes and Homedepot. The following week received email notified that the unit has shipped. Find out that my new construction townhouse is not ready in time the range arrive. Called customer service to change shipping address to my temporary apartment. Also, during thanksgiving week and holiday things are hectic with shipping on top of that I leave in a week for holiday vacation. Colleen at appliances connection was very professional and outstanding customer service helping me to get the range deliver before I leave for vacation."