"I ordered a giclee print framed and matted and received it very quickly. Unfortunately, the print was so dark you couldn't make out what the picture was of. The framing and matting was beautiful so I was very disappointed that the print was so dark. I called Art.com and they were very nice and said I would get a total refund if I chose to return it. I decided to keep it and hung it in the spot I ordered it for and, this sounds a bit crazy, but the print is gradually lightening! I'm hoping it continues to lighten until it looks like it should."
"Ordering was very easy over the phone. The picture arrived as promised exactly as ordered. It even arrived a few days early. Great job on Framing and the picture itself is perfect."
"No better than before. Problem not fixed."
"Painting was awesome - frame & matting was awesome. "
"Game used football not included. a small piece of pigskin is pasted into montage. Either falsely advertised or very clever deceptive wording.......... "
"Great experience with art.com - one of the prints I ordered wasn't what I was expecting so they promptly redid it and sent out out to me quickly at no charge. Highly recommend - very strong focus on customer service!"
"Reliable, picture arrives in secure packaging, quality of product as promised"
"The frame is gorgeous but the actual picture (a map) looks terrible close up because it's pixelated. It looks good from far away so hopefully no one will get too close to it. The shipping was great, it got here earlier than expected."
"Excellent all the way. ***"
"Quick delivery and good quality prints. Have ordered several things from them."
"I was nervous to order from Art.com after reading several bad reviews online. But I found a picture that I really wanted and I couldn't buy it directly from the photographer, so I decided to take a chance and order from Art.com. The picture shipped really quickly, I received it within a few days, much faster than the estimated shipping date. I ordered my picture on the largest canvas they offer, it was shipped in a nice, sturdy, cardboard wrap and was completely protected from any rough handling. The picture quality is good, not excellent, but I am very happy with how it looks mounted on my wall. You can really only tell the quality is not perfect when you get very close (a foot or closer) and as I have it mounted over my bed, most people just see it from the hall, it looks really beautiful. I would order again from them, I was pleasantly surprised with my experience. "
"The artwork sent to us by Art.com is really beautiful, we have already received several compliments. My only complaint is that the shipping packaging was totally substandard - when I saw what shape it was in upon arrival, I was sure our order was damaged. The packing tape had come loose and the box was actually open and damaged in several sports.; but by some miracle it came out unscathed."
"Very pleased ! Print shipped fast and in perfect condition"
"Beautiful, vivid prints! Can't wait till they're framed and hanging in my home! "
"I am happy with the overall experience. The company replaced their product that was severely damaged in shipping in 3 days. I received a perfect replacement. Great customer service team. Need better search mechanism to make finding the perfect art ...."