ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.77/5
Customer service:
4.47/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2022-10-21

Blown away!!

"My experience with article was absolutely amazing. Very efficient with following up with delivery status. Product is beautifully made and client was so happy with everything. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-09-25

Satisfaction guaranteed..

"Awesome couch, easy to order and very clear update and info along the way. Needed to push my delivery time and that was no problem. Delivery guys were prompt and on time and super friendly. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-09-02

Brand Love

"I have been so happy with everything we have purchased from Article. After several bad experiences with West Elm, I went out looking for a brand with similar style and the Article experience has far surpassed my expectations. We purchased a sideboard and ended up exchanging it for a different one and that whole process was quick. Customer service has been great every time. Also, we love every piece of furniture we have purchased."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-08-18

Everything was great

"Delivery was prompt and perfect. They called a bit before they arrived. Let me know when they were here and brought it right up to us. Everything what’s great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-07-20

Attire is AMAZING

"This was my first experience ordering from Attire. At first I was impressed by how easy it was to order on line, and the quick delivery date. When my couch arrived (on time!) I was blown away by the quality of the couch and the two men who set it up were incredible. I just LOVE my couch and will be ordering more from them in the near future. Thank you Attire - you rock."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-19

Incredible Customer Service

"I can't say enough about how great this company is. We've purchased several products from them and their customer service has been consistently excellent. When supply chain issues became a problem, they made the best of a tough and stressful situation. It would have been easier for throw up their hands and say "thems the breaks!" but instead they went above and beyond to make something right that was very likely out of their control. Integrity and quality go such a long way in this world. Will always recommend Article for both. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-27

Excellent Experience from start to finish!

"Everything arrived in the window promised at purchase. Delivery was great and the pieces are just fantastic! So glad I chose Article."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-23

Great experience

"Great products. Happy with purchase"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-22

The BEST!

"Highly recommend Article. Their website is super easy to navigate, and their customer service team is great - they communicated well every step of the way. The delivery team was great as well, friendly and helpful - the entire delivery process was smooth and seamless. The quality of their products is great and the price can't be beat. Beyond impressed, love them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-09

Elegant and well-designed furniture

"I've purchased a living room set and bedroom frame and love each piece. This is a rare company I've come to trust for my online purchases as the products exceed my expectations. The delivery was sooner than later and the delivery crew was professional and courteous. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-02

Amazing experience from ordering to delivery

"I have coveted this couch for four years but it was a little too expensive for me as a teacher and single mama and so, I had to continue to admire it from afar...until two weeks ago. I ordered the couch and it was delivered within days. The delivery experience was great and assembly was simple. The quality is exceptional. The color is gorgeous and was everything it promised to be online. The material is soft, the pillow cushy. It is perfection. I am totally in love with what to me, is an investment piece that I will have for many years to come. I would highly recommend Article for their service and their products. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-23

Great shopping and delivery experience!

"My first shopping experience with Article. I ordered two night stands. They are beautiful and match other solid walnut pieces in the bedroom. The drawers are soft close and that's nice. Customer service was outstanding - smooth scheduling for delivery, and quick response when I had to change the delivery. Driver called me with a very happy voice and that made my day. Thanks for a great shopping experience!""

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-09

Exceptional quality, design and service

"We have become evangelists for the Article brand and for the always thoughtful and effective customer service on offer. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-07

Great quality and style

"Article furniture provides our clients consistent quality in their products and style. Having a great customer service to rely on is a wonderful asset to my business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-10

Best online furniture

"Great quality and reasonable prices! We love our articles pieces and plan to keep them for many years to come! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges