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Product & services pricing
4.84/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.75/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2011-05-13

"I ordered a new motherboard for my Dell Latitude D610 from AscendTech and I am more than satisfied with my experience purchasing from them. The product description was accurate and they promptly answered a question I had before I placed my order. They shipped the item on the same day I ordered it (I received it in two days). I would definitely order from them again.

Wes C.
"

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Verified
5/5

2011-05-11

"It was very good experience working with AscendTech. We got our part on time & there was no problem with it."

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Verified
5/5

2011-05-11

"Low prices and excellent products."

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Verified
5/5

2011-05-11

"I've had a great experience working with this company to purchase a system board for my HP entertainment laptop. The instructions and advice on how to order parts to ensure that the correct parts are received is extremely helpful. Great overall experience with extremely fast shipping"

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Verified
5/5

2011-05-10

"I bought a refurbished motherboard from them and I love it. it was a great price, good product and easy install. Great people to deal with and I would highly recommend them to all!"

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Verified
4/5

2011-05-10

"I purchased a couple of motherboards on eBay from this company with any problem at all. I had to return the first one I ordered (I ordered the wrong one) and I got refunded. So I finally ordered the right one which seems to work flawlessly even though is refurbished. Delivery is fast and secure. These guy are ok! Will buy from them again."

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Verified
5/5

2011-05-09

"I ordered a motherboard from AscendTech on Thurs.,received it on Friday and had the machine up and running in a day. Product was as advertised, fast shipping and good price. Would definitely buy from them again.
"

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Verified
5/5

2011-05-08

"This company is awesome! I customized and bought a computer system on eBay; i then searched there store and found a diff processor instead of the one i had already bought; i contacted the seller through ebay and asked for that processor instead; i received an email from them saying they would check for diff's. Well they found the diff's then emailed me a link to pay the 35.00 difference they found. paid it. got my system the next day. this company literally takes business to another level. i couldnt believe it myself. You have to understand i bought this system on may 5, 2011 changed the processor on May 6, 2011 got my system on May 7, 2011. All that plus shipping was free! On top of that i get 90 more day warranty just for telling you about my experience with them. You got to be kidding me. I mean come on you tell me is that not another level of business or what? Thank you ascendtech for complete awesomeness. 100 STARS BTW im typing this review on my new system and today is May 8, 2011. system is perfect. i cant explain it better than this for you: effin AMAZING COMPANY!!!"

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Verified
5/5

2011-05-07

"I ordered a motherboard and received exactly was posted on E-bay will purchase from them again"

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Verified
5/5

2011-05-07

"I have a Gateway Laptop MT6460 that was given to me with a bad motherboard. I ordered a "new" one from AscendTech. It arrived in the time they said it would, it was in perfect "new" condition and my Laptop is up and running like brand new. Very satisfied with the whole transaction, it was a no-brainer !! "

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Verified
5/5

2011-05-06

"I ordered a replacement laptop motherboard advertised on ebay as manufacturer refurbished. Their description was very helpful in determining whether or not it was the correct one, as the motherboard came in several versions. It was shipped quickly, was well packaged, and when installed it worked perfectly. I would not hesitate to buy from them again. "

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Verified
1/5

2011-05-05

"***WARNING DO NOT DEAL WITH ASCENDTECH***
AscendTech should be avoided at all costs. I purchased an EMACHINES ET1331G-07W on their website it was not apparent that it was a refurbished. This information was not posted plainly as on other sites that I have purchased refurbished items with. When it arrived I was immediately disappointed. The whole surface of the box was scratched as though it was scoured with a course cloth. When I started it up it would hang on the boot up screen longer and longer on each subsequent boot up until it was stuck there. I had to send it back where it was determined that the hard drive was bad. They did refund the cost of the computer but I am out $52.83 for shipping ($22.94 to send it to me and then $29.89 to send back), not to mention the time it cost me working on the computer to try to find out the problem. The time I spent dealing with their tech support was equally as disappointing. They had little information and less patience. I try very hard to find a good deal. It’s frustrating to get burned by a company offering substandard equipment and it end up costing $52.83 and many hours of frustration on what should have been a rewarding experience for my money. The whole thing was a very bad experience and warn anyone to stay clear of AscendTech.
"

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Verified
5/5

2011-05-05

"I purchased a motherboard for my notebook. First one arrived but was DOA. I shipped it back, they shipped another, second one is perfect. Excellent customer service and a great deal!"

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Verified
1/5

2011-04-27

"This company is terrible, I would NEVER order from them again or recommend that anyone else order from them. They sent me a defective laptop, which I returned. The replacement laptop they sent had the same defect, at which point they told me it was a very common problem and not considered an issue to them (the mousepad was essentially useless as the cursor floated across the screen - I've had numerous laptops and never encountered this "common" problem). They then waited for my 30 day warranty period to expire before finally responding to me to tell me that because it had been more than 30 days I could not return the product for any reason - this is after I absolutely contacted them and requested to return the product within the 30 days. The customer service rep, Val, was rude, unprofessional, and just horrible to deal with. DO NOT BUY FROM THIS COMPANY!!"

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5/5

2011-04-26

"Super fast shipping, great price, great support. what else could you possibly want? Thank you so much for your expert help and fast shipping. Any time i need something i will order from you any time."

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