"I found Ashley Bridget jewelry through a Face Book post.
Their website is easy to navigate.
The pieces are stunning. I have made several purchases ---all have been positive experiences.
--the jewelry is beautiful. the detail is intricate. the craftsmanship is exceptional.
Every time I wear Ashley Bridget jewelry, I get lots of compliments.
--the checkout / shipping process is quick/easy and painless.
--the customer service process is one of the best I have encountered. Communication is personal and efficient. (Holly Miller from Customer Service Care answered all my questions and helped with every aspect of my inquiry).
In conclusion, I cannot recommend this site highly enough. I have enjoyed my shopping experience from start to finish.
"
"I had two bracelets that didn't function properly so I reached out to customer service and sent them a picture of the products. They immediately responded with an apology, offer to send me any bracelet of my choice AND a return label to send back the other two bracelets. Great customer service and speedy at that. I will definitely continue to order products. "
"Daniel Hemmingway answered my request so quickly, my head actually spun! What a welcome experience in a world where the customer is "AlwaysWrong"
Thank you, I'll be shopping here again!"
"I have purchased several different jewelry pieces thru Ashley Bridget. Most have been as gifts. They all have been good quality and unique. Great price for a nice piece of jewelry. I only had one issue with a necklace that broke at the clasp end after only wearing it one time. I contacted Customer Support (Chat) and chatted with Ben who was very courteous and proficient. He easily, quickly and efficiently was able to order a new necklace (free of charge). I only had the necklace for a month and used it one time. This is not standard on their products, since I have ordered other items and never had anything break or any other issues. The jewelry wears well. I have gotten so many compliments from friends who I have gifted AB jewelry to and all have loved the quality and the style. I would recommend AB to all my family and friends. If you are looking for an unique, tasteful, good quality piece of jewelry that isn't extremely pricey for yourself of for gifts...Ashley Bridget will be at the top of the list! ~Tiffany M., Longwood, FL "
"I want to tell you how impressed I am with this company. The customer service is unlike I have ever experienced:) And the Ashley Bridget pieces are AMAZING!! No long shipping waits....Customer Service was instantaneous.....And EVERYONE asks me where I got my jewelry.
Two Words: ASHLEY BRIDGET"
"I had been looking at this bracelet for a few weeks and finally decided to go for it. I ordered it on Tuesday night and it arrived this morning, Saturday. It is exactly like the representation on the website. Nothing more. Nothing less. They also gave a referral link that I posted on FB and one of my friends bought a bracelet and I received a $25 GC. Win win! I will wear my Mr. Trump bracelet proudly. I recommend highly."
"Wow! I made a mistake with my order and contacted customer service. The issue was resolved so quickly! Impressive. "
"Wow is this company great. I actually made a mistake on each of my two orders...AND.....customers service was above and beyond fantastic in rectifying my mistakes. They took care of everything and it was all done immediately. I cannot say enough about how wonderful this company is. "
"I fell in love with the design of the heandcuff bracelet and ordered it. After a while I noticed it was not arriving and found out Ashley Bridget were not shipping to my country. I contacted their support service and the response was very quick and very pleasent. Madison Hill was very helpfull and offered me a full refund. We managed to redirect my order to another country where my grandparents live. Thanks to Madison I will get my lovely bracelet after all :) "
"It was horrible. It was cheaply made ,and had rust on it. I sent it back and was still charged for the original shipping of a defective item! I will never buy another Ashley Bridget item again. "
"This was for another bracelet I ordered - I love my stuff from Ashley Bridget!"
"I had ordered the "Heavenly" bracelet for my friend and the charms fell off the first time she wore it. I contacted Customer Service and they allowed me to replace the bracelet with any item from the catalog! Although, I was disappointed with the first bracelet, I was impressed with the personal and friendly way that Holly Miller from the Customer Service Department handled my issue!
Thanks Holly!! I truly appreciate your help!
Eileen"
"I have ordered several pieces from Ashley Bridget, and I cannot put into words how much I love them. A couple of bracelets I refuse to remove because the hold so much meaning to me.
Every time I have ever had to contact. customer service, I receive a response within 5 to 10 minutes! Nobody cares as much about their customers. "
"Very fast response, very easy to communicate Such a pleasure to order from Ashley Bridget. Many beautiful products. Really sure there will be more orders from your company in future."
"BE VERY WEARY OF THE HEART BRACELETS -
Loved the heart bracelets that I ordered 2 sets (best friend and mother/daughter). Within 2 months the heart fell off of the "best friend" bracelet but found it right away and put it back on. After 1 1/2 months, my "mother" heart fell off and couldn't find it (gave it to my daughter for her 21st bday - very special). Called customer service to see if I could buy a replacement heart and they said NO because it was passed the 30 day guarantee - nothing more, nothing less. Needless to say that I am very disappointed because now I can't wear the bracelet at all and it was very special to both my daughter and me. They seem to say that they have excellent customer care but I didn't see any of that displayed when I called. AND, the little silver ring that holds the heart on my best friend bracelet is now bronze, the silver rubbed off - not really good quality as they say in their advertisement!! BE VERY WEARY!!"