"Madison Hill was so helpful! I really like your items on the website and was disappointed when I did not receive my second order. No fault of yours of course it was the postal office that made the mistake. I explained my situation to Madison and she offered to replace the items for me. I will continue to purchase from your website because of the awesome service I received. Thank you so very much! "
"Received my bracelets and love them. My daughter one broke and I contacted Ashley Bridget and they sorted the problem without any fuss. Would buy from this company again. Great after sales service. "
"I purchased the black onyx handcuff braclet and loved it. Unfortunatly it broke. I notified the company and they are sending me a new right away. They were very quick to respond and send me a new braclet. Can't wait till the new one comes in. Thank you to the customer service department for taking care of this issue so quickly and effortlessly."
"This was my first time ordering from Ashley Bridget, I found a West Virginia Mountaineers Bangle that I loved pop up on my FaceBook Feed. I got the bracelet very quickly but discovered it to have a small issue, I reached out to Ben in Customer Service whom was very helpful and is replacing my bracelet for me. There were no hassles sent them a picture proving the issue and had a response very quickly. Will continue to purchase from Ashley Bridget. Thank you so much"
"I had to order the bracelet as soon as I saw it, the offer online was with 50% discount and it is perfect for my twin sister who worked with the Harry Potter crew on set and has made good friends with the actors! The discount didn't go through properly at first but I emailed Ashley Bridget and thankfully within a day I was kindly refunded the extra I had paid! Thank you! Lovely item too! "
"Took advantage of the Christmas in July sale, 3 out of my 4 items arrive quickly and correctly. The fourth was incorrect and I emailed customer service who told me to take a picture of the item and the invoice and they would get me the correct one ASAP AND I could keep the wrongly sent item. Problem was resolved by the next morning! I will for sure use them again for similar items! "
"I have bought several Ashley Bridget products (5 bracelets and a necklace) and loved them. Although there was one that I wasn't as happy with. When I contacted the Company, I was told that they would send me another one. So I ended up with 2 bracelets that I didn't really like. They ended up taking both back and giving me a new bracelet that I really like. The Customer Service Team has been very responsive. Holly Miller was the last contact I worked with and she was very pleasant and efficient.
I would highly recommend Ashley Bridgett products!"
"Holly Miller handled an issue with my order quickly and efficiently. I received the correct merchandise extremely fast and I am very pleased with the product. I will also be shopping the site for Christmas gifts and appreciate the frequent discounts offered."
"The GREY is the best gift ever .
The handcuffs braclet was a hit !
My girlfriend loved it ! "
"Super bummed :( i ordered the gamer bracelet and 3 days after I got a message that they cancelled my order because they oversold. They should know their inventory. I saw the ad in my Facebook 2 days after I purchased it. I probably won't be trying to buy anything again."
"Ben Johnson was my customer service representative today regarding an issue with one of my purchases..he took very good care to make sure the issue was RESOLVED and I am super happy with everything I have gotten through Ashley Bridget!!! Just put in another order (already thinking for Christmas presents!!)"
"Although I had a small issue with a defective bracelet, the company was fantastic at handling it quickly. Communication was great. It gave me confidence in the product and would definitely purchase again"
"A happy wife makes for a happy home. I got a "hint hint" from my wonderful wife through a Facebook post that she liked one of the bracelets offered at Ashley Bridget. Blessed with so few original thoughts, anytime I get a good lead on a good birthday present for my bride, I am on it. I fired up the website and ordered even faster than I beg for the Baconator at the Wendy's drive-through... In fact so fast that I forgot to punch in the 60% off discount code. Even at almost 11:00 p.m. I was able to chat with a real person at Ashley Bridget, and this real person applied the discount as we chatted, and she had my refund back to Paypal in minutes. They didn't have to do that, but they did. I will be back for sure. Great service."
"I bought a friend with the same first name as me a bracelet. It wasn't until I got through the entire process via paypay that I noticed that the shipping address to my friend had my last name instead of hers. I thought , oh no, the post office will not deliver it. I couldn't find a way to change it as the transaction had been completed. I emailed customer service with my order # explaining my dilemma and within MOMENTS, Sarah had corrected it and emailed me back that she had fixed it. Bless her heart, she was AWESOME!!! That kind of service is why I'll buy from here again. Thanks Sarah! ~Michelle B."
"I have ordered a total of 13 bracelets from Ashley Bridget (waiting on four bracelets). I truly love the quality of the bracelets at such a reasonable cost. Most of the bracelets are/will be gifts. One bracelet I received was damaged. I contacted customer service by email, and I was contacted immediately with a solution to the problem. I am now waiting on that bracelet. Thanks again!"