"I prepaid a car rental with Atlas Choice, and upon my arrival to phl for my 5 day prepaid car rental that was set up with Dollar thru Atlas, i was rudely turned away by Dollar, saying i did not qualify for the rental. So i never did get what i paid for....and ended up having to go to Alamo on my own as a walk-in and pay twice as much. I ha e been trying to work with Atlas to get a refund or credit for unused money....but have been refused. So i do not recommend anyone using this company. I had never heard of them prior to this booking i tried- i wish i had not used them now.
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"No hassle process. Picked up car at LV International Aiport. Car rental company wanted me to buy all other add-ons which I declined respectfully. No issues from car pickup to return. Will rent again from Atlaschoice."
"Although the Hertz staff member had not seen this documentation before it was handled professionally and all explanations required were given."
"Price was good as was quality of vehicle. Customer service on the ground was also very good. "
"We have rented carS with Atlas Choice since 2012. I have not found a better price with anyone else. Looking for the best price is a hobby for me"
"People were very professional at the rental center choice (Payless) of Atlaschoice in Bucharest, at Otopeni airport. Close location to the airport, less than a km away. Car was as requested. They waited for us at the airport and took us back at the end. Gave us maps, directions. road service info, etc..
We purchased extra insurance for the rental car thru Atlaschoice even though we should have been covered by visa card. However at the location they said they were going to retain a deposit ( excess) on our credit card for damages. Which is a lot more that the amount of total cost for the rental, 1100 euros in our case. We had no problems with the car but the insurance we buy does (hopefully!) reimburse you for the cost the rental company will charge YOU right away if you have an accident or any damages to the car. That is not clear in any of the documents from Atlaschoice, contract, voucher etc..
Overall a good experience, I recommend using this service.
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"I booked scotties rent a car at Auckland airport. It was booked as a meet and greet service.
1) there was no meet and greet
2) the pick up required extra cost (had I not called the company, I would not have been picked up)
3) scotties do not even have a proper office or facility
4) the car booked was not provided - I had no alternative than to take the offered Nissan sunny stinking of gas and engine oil, rusted, with 240k on the clock, with cracks in front fender and Windows that could not be pulled back. This car was the definition of disaster.
5) on drop off there were no staff in the office (note that despite the meet and greet booking, I could not drop the car off at airport with one of the staff)
6) the staff failed to complete proper handover on pick up or drop off - no checking of at condition etc which is just standard for any professional company.
7) having driven the car to our accommodation for the evening, we instead took my father in laws car for the rest of our stay as we had zero confidence this car could handle the 14 hours of driving we had planned.
This company makes atlas choice appear as amateurish as they are. They should be immediately remove from your site because they are damaging your reputation.
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"The car was everything I needed, on time, clean, and in perfect driving condition. The staff were very helpful in answering my questions and helping me out along the way. I will definitely hire from Atlaschoice in the future. "
"Using Atlaschoice as my car rental broker was the worst experience I have ever had when renting a vehicle. We rented and were confirmed for a full size SUV with an independent rental agency near LAX - I even paid $7 extra per day for excess coverage due to the value of the vehicle I chose. Upon arrival, our only option was a compact Nissan Versa. The rental agency said they have had problems with both Atlaschoice and carrentals.com telling customers they were confirmed and not verifying with the agency that cars would be available. We had prepaid, so we were stuck with the compact.
I will be contesting the charge amount with my credit card company as we were grossly overcharged for what we received. I reached out to Atlaschoice via email after we left the LA area and they sent a canned reply that ended with "did this solve your problem?". It obviously did not"
"I have never heard of Atlas before but certainly glad it came up in a Google search. Although I was a bit skeptical, the price was too good to pass up. We made the reservation for Miami airport car rental during spring break week. The rate was much lower than any other online booking agency. I was emailed a confirmation and my rental voucher within minutes. We showed up at the rental place and got the car we requested with no hassles or issues.
I would definitely use them and recommend them for future rentals! "
"Managed to book with no hassle. I did not do a follow up call and still my car was prepared nicely. good customer service from the partnering car rental."
"Quite frankly, I kept trying to figure what was going to go wrong, the price $38 for a 5 day car rental at LAX just seemed too good to believe. Admittedly, the vendor use by Atlas was a little bit more of a pain to get to. And the Huyndai had some 56K miles on it, and the liability insurance was a little higher than Avis ($16/day). But the people were polite, the car ran fine and the whole thing, including the liability came out to some $110 for five days. The next cheapest choice was about $100 more. So I was very happy about the whole thing."
"Very satisfied with service, courteous, friendly and efficient."
"The Durango that I received was very clean. Unlike the other rental places, this vehicle did not have a lot of scratches. There was no waiting period to pick up or return the rental.
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"Very happy with the car, price and service. Had a very pleasant experience with Atlaschoice and their Bahrain customer service representatives, will Atlaschoice services again."