"It was with ease and poise that we picked up our Atlas Choice Rental in the Kansas City International Airport. All pertinent paperwork had been sent to us in a timely manner. Thank you Atlas Choice for serving us in a non stressful environment. The price of the rental beat out all other cars!"
"We rented a car in Raleigh/Durham, NC using ATLASCHOICE rental and as usual got a great deal. At least 25% cheaper than any other company. No problem with the Atlas prepaid voucher and we got a great car. Always check Atlaschoice first for rental cars."
"1st time to use Altaschoice and really happy with their easy to use website, they are the only site I noticed so far to tell me all of the cost (what are covered and what are not). There are no hidden cost at all, so you do not need to worry to pay extra when you pick the car from counter.
That was the great experience to allow you fully understand what you paid for, great service and easy to use website. Highly recommended "
"I've been so satisfied with the Atlas choice services. So quick, no issues"
"I made a pre-paid booking at a super great rate but a snowstorm in Colorado Springs cancelled our flight. The airline placed us on a flight 2 days later and I was hoping that Atlas Choice would alter our booking. Sadly, the said there was nothing they could do and to contact Dollar rental. Dollar said there was nothing they could do and that only Atlas Choice could modify the reservation. So after all the finger pointing and excuses, I'm out $275 and will never use Atlas Choice again. I'm sure my experience would have been different if the flight had not been cancelled, but the unexpected happens and it seems that Atlas Choice is not concerned with customer satisfaction in difficult situations.
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"My first time using this site and services, ,Outstanding! Skeptical at first but the experience turned out great "
"Online rental process was quick and painless! Got a car at an excellent price!"
"I discovered Atlaschoice a couple of years ago while hunting for a better car rental deal than that offered by other engines and found great prices. I've used it almost every time because it does offer good deals and provides good service. I had one hiccup with an airport rental that turned out not to be at the airport and the website has since done a better job of reporting which cars are on and off airport locations. Now for what could be better: first, it would be great if Atlaschoice accepted Discover, since it's my preferred card and and the one I get cashback bonuses on. Second, it would save me a bit more money if Atlaschoice had a U.S. credit card clearing house for North American customers, so we wouldn't face a foreign transaction fee. It does a few dollars to the total rental cost, which I do have to calculate into the total price."
"We arrived at the airport car rental only to find out they did not have any cars for us, after waiting 30 minutes we asked what the problem was and they admitted they eie not have any cars of our size ready. We were not told this until we asked and were not given any opportunity to upgrade almost one hour later we received our car. NOT good service. the first day the car had a noise in the front end we contacted road side service and were told again there were no cars available in our area and that if we were not broke down to just drive it !!! again very poor customer relations they just did not care. The car made it the whole trip and was returned without a breakdown. I am very dissastisfied with AVIS !! atlas service has been great !!!"
"Great service and very easy to book online. "
"This location is so poorly under staffed that you ended up pitying the only two people that work there. Both the front desk guy and the car jockey girl were running like crazy while others just opened the office door and looked to see the line up of people waiting at 8:00p.m. for a car rental. Oh and they have the have the car return sign posted in the wrong location. I guess they don't have the staff to move it to where you really should return your car. Go figure. Lazy all around."
"Car was fine, a Diahatsu SUV: not fine was $30 per DAY "mandatory insurance." Yes, I knew going in it was mandatory, and expensive...but most websites suggested was $12 - 22 a day, NOT $30. So yeah -- ACE's pricing structure is INTENDED to deceive (which they seem to sugarcoat by "throwing in" a GPS for free, which IS almost a necessity).
Note this location is co-housed with other car rental agencies near the airport, and I wouldn't be surprised if all had same owners, each with pricing to draw certain demographics."
"always find a great price for a car. they have not let me down yet. "
"We picked up the car and it was exactly as described 10/10 .. Budget rental through Atlas
Atlas made changes for us at the last minute without any extra charges. Very helpful and easy website to use... I will defently be using them again on my next trip...
I left my iPad in the car and the most help guy at budget who checked the car on return, returned it to me in the airport terminal 10/10 budget."
"We arrived at Orlando airport only to be told that the promised Ford Focus or similar 4-5 door car was not available and was told we had to take a 2 door Volkswagen Beetle or PAY an overage for the next car size up which was a Kia Forte not much bigger than the focus. We spoke to a manager which didn't change a thing. So... We paid another $91.38 to have a car that would fit our family! I am very disappointed that Avis didn't honor the promised vehicle or give an upgrade at no charge as it was not our fault they didn't have the promised car. This whole scenario makes me rethink using Atlas Choice again due to the possibility of Ending up with Avis again. We have used Atlas Choice many times and have NEVER had an issue until now. I think Avis needs better uality customer service."