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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.07/5
Customer service:
3.44/5
Return/Replacement policy:
3.75/5

Verified
1/5

2021-12-15

Didn't like returning the part even though it was their mistake.

"I prefer not to re-live nightmares. I will not use this site any more and will tell people to avoid it."

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Verified
3/5

2021-12-14

Parts Unavailable

"Ordered a part shown as "in stock" only to receive an email after placing the order "no longer available". A little disappointed as my first time using AutoPartsWAY but the email was prompt and apologetic. Will try again."

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Verified
5/5

2021-12-13

Fast shipping and great quality

"I had no heat in my car and needed to replace my blower motor. Getting the part at my dealership would have cost more than 4x the price listed here.
Ordered and received my package within 24 hours. The new blower motor works like a charm! Now I have heat again... critical for winters in Alberta. Thank you!
"

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Verified
5/5

2021-12-12

Fast Shipping

"Good Prices.
Fast Shipping
"

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Verified
5/5

2021-12-12

Happy shopper

"Good price for parts and quick delivery, all good "

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Verified
1/5

2021-12-12

Still waiting for parts

"The parts I ordered have not arrived yet and I had to buy other parts instead. I will send back the parts I ordered for a refund if they ever arrive. I would not use UPS to send anything."

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Verified
5/5

2021-12-11

Good pricing, good service

"Good prices and products and excellent quick customer service. Thank you!"


Verified
3/5

2021-12-10

No parts available

"Three times I placed an order for parts that they said was available only to have it cancelled because it was not in stock"

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Verified
4/5

2021-12-10

Quick service, good parts, missing info ...

"All good, but I expected some direction as to how to return the alternator core ... (none included)."

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Verified
4/5

2021-12-09

good service

"Very good but it cost me almost 28 dollars to return the parts they were not for my car. I ordered Rear brakes and rotors for a 2010 cheverolet ls impala ls 3.5 engine but they were not the right ones . I would re order but scared they won't fit my vehicle again ."

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Verified
4/5

2021-12-08

Great

"good fit and fats delivery"

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Verified
5/5

2021-12-07

Great!

"Lots of choice for parts, great prices!"

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Verified
1/5

2021-12-05

Will not use again

"Ordered part after waiting a week without any shipping notification or timeline. I cancelled my order. "

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Verified
5/5

2021-12-04

Fast delivery and parts were exactly what I ordered. Definitely will purchase again.

"Fast delivery and parts were what I ordered. Will purchase again "

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Verified
2/5

2021-12-04

Received wrong part, they couldn't ship the correct one, but did issue a refund quite rapidly.

"Took many communications back-and-forth to finally reach the point where I requested a refund, as the correct part wasn't being shipped. They kept on telling me that "the warehouse wasn't responding". Not a pleasant experience."

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