"Items were well packaged and arrived very quickly!"
"The management of this site are crooks. They offered me free shipping, and said they would refund the shipping charge after I placed the order. They were very courteous and quick to respond before I placed the order, but now, they haven't responded and I have yet to see a credit to my account. I am very disappointed in this company and will be processing a complaint with the BBB as well as the State Attorney General's Office because of the overwhelming e-mail evidence of their egregious bait and switch tactics.
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I wasn't going to continue this complaint, but this stinks of a vindictive eBay seller trying to get a buyer to retract a negative rating. I will provide a bit more evidence into this issue. If you look at their website, the free shipping promo is not clear (at best). I originally ordered two radios for 54 each (order #51-112512-102398). Then afterwards, I sent an e-mail asking if I could get free shipping if I purchased just one radio. They apparently misunderstood and wrote "only ground shipping is free". That was fine with me so I placed the order for one radio instead of two. I followed their instructions and wrote PAYPALFREE for free shipping in the comment box.
Since then, they have not responded to my request for free ground shipping. They made a bad situation worse. I would have even been satisfied going back to ordering two with free ground shipping but the option was never given to me. Whether this was a miscommunication or not, I am disappointed by how this company handled their customer service and cannot recommend them to anyone."
"Product was exactly as described. The shipping was lightning fast! Great experience."
"Great price and awesome support while installing. They went above and beyond to assist me. I will definitely buy from them again."
"Very fast delivery, with lots of instructions. Sastisfied!"
"Autotoys.com is awesome, they had the best prices, the most selection, and great customer service. I ordered the parts and could not believe how quickly I received them. I had some trouble installing the kit that I ordered, but I contacted the support line and they helped me get it fixed in no time. THANKS AUTOTOYS
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"Lowest pricing, lightning fast shipping, quality product, thorough follow-up and excellent customer service!"
"Lowest price I saw on any site for my Lockpick C8. I received the product much sooner than I expected, and the installation instructions were very helpful and simple to understand."
"Found just what I needed quickly. Site has great explanation of product and how to install and work it. Item would have cost me $50 more if bought locally. Shipped immediately and received within 5 days. Pretty impressive for the holiday season. Thanks for such prompt responses. I will be back for more merchandise when needed"
"Been searching multiple places for some relays with harness for my 68 Camaro, and finally found Autotoys selling them for a great price! I placed my order on line, and within 3 or 4 days, I had them delivered at the house. After placement of my orderI received a email confirmation, with a UPS tracking number. Was very pleased with the fast and smooth transaction. I will use them again without hesitation. Thanks Autotoys. Oscar"
"I have been very satisfied with my purchase of the GROM-13 adapter for my Toyota tundra. After an easy install (appx 1/2 hr) I was listening to music streaming off my iPod touch via the bluetooth adapter which is great for tailgating because you never have to leave the grill to change songs! Hoping to get an iPhone someday so I can use the hands-free speaker function. "
"One of the best prices on the internet for my Lockpick V4 and cameras. I looked at other products they have on there website and the prices are better than most other merchants. I will definitely consider buying from Autotoys in the future. "
"I have ordered from multiple sites in the past but none have had the variety or as good of prices as Autotoys. I got the amp, speaker, and wiring kit only a few days after I ordered it. I would definatley recomend this site to all my friends."
"Great customer service, quick shipping, and best pricing are why I chose autotoys.com for my automotive electronic products."
"My order was promptly processed and they kept me informed of my order even after its delivery."