"Price-excellent, service-outstanding."
"I have a really good experience with them. The process was really easy and the price was the best I found online. I received my order very fast. Im very satisfied with them. I would definitely recommend them."
"Great products, with fast shipping and reasonable pricing!"
"Autotoys services was prompt and accurate. My daughter, who received the iPod connector for her car, was thrilled. It was easy to install and worked as stated. She wanted an adapter that allowed her to control her iPod through the car's stereo and also via the iPod itself, which this product does."
"Site was easy to navigate. Product was priced fairly. Communication/updates about my purchase were outstanding. Product arrived exactly as described. Will use in the future."
"This is the worst online shopping experience I have ever had. I'll copy and paste my forum posting....
AUTOTOYS - They have been the WORST company I have ever had to deal with in my life. When I ordered the unit, I selected my make,year,model AND filled out the special note box which said to them I need the 20 PIN LEX adapter and not the TOY adapter.... Guess what they sent me? THE ^*&^*& TOY adapter... I politely emailed them asking for correct part and got an email right back from the rudest idiot ever.
> New Ticket: Wrong cable sent
>
> I ordered a grom adapter for my 2001 Lexus ls430 and specified when ordering I need the "lex" cable and not "toy" cable. I was sent the toy adapter and not cant install my new unit. How can I have the correct cable rushed out?
----
We don't adjust orders by notes and we don't sell any cable called lex.
---
Okay... WTF?!
SO I email them back and say they sent me something that doesnt work for my car when their website says it does and if they dont have a LEX cable I need a refund.... here is the response
Hello,
Thank you for your email.
Our policy is ALL SALES ARE FINAL. We do NOT accept returns.
You Agreed to these terms when you placed the order, since it was displayed clearly in 2 places.
If we were to order this part for you, it will not be for free. You will need to pay for it. If you wish to return the products, you will be responsible for the shipping, on the original shipping and the return shipping. Otherwise, the terms of the sale, all sales are final will apply. Let us know if we can help you. There is no mention that we sell the LEX cable at all in the description, nor was it mentioned that it is included.
ANYWAYS
The Saints at GROM AUDIO Mailed me out the correct cable and agreed to RMA refund the one that those morons from autotoys sent... still cost me an extra 17.00 all said and done ;[
"
"Great pricing, fast delivery. I ordered other stuff almost a week before and received the Autotoys order first. Products were great as well."
"Great selection of products and great prices. Fast shipping and excellent service. Will definitely use again."
"Great prices! Great service! Fast shipping! I will gladly shop with them again."
"I've been purchasing from Autotoys for at least the past 10 years and haven't had an issue yet. Very quick shipping, great selection of namebrand products, competitive prices, and great customer service. Everything I've needed to install something they have carried, even flashing immobilizer bypass for remote starts. Love the coupons or deals they give you with purchases, free items or discounted prices for ordering a certain dollar amount. You can't go wrong shopping here!!!!!"
"I don't write reviews often but my order from Autotoys was very fast. I recieved the part when I was promised. Questions on the part I ordered were answered very professionally and with helpful tips. I would definitely recommend doing business with Autotoys!"
"Great company. Received my item quickly after ordering and followed the simple directions to get install up and working. Exactly what I expected after reading such great reviews. Thanks."
"Great product and great service!!!"
"Hi,
I am Luiz Prado from BRAZIL and i buyed this GROM [3-HON1 Ipod/Iphone adapter and also Bluetooth optional. I'm amazing surprized how easy is to install and it's working very well.
Thank you for your quality and quick shippment.
Luiz Prado."
"Good service : fast delevery and great product !
But Shipping price are expensive and not return policy are not very good"