"Quick delivery and very easy install. Product works great. Very pleased"
"Thank you Autotoys! I had absolutely no problem with my order what so ever. Everything went smooth. Great shopping experience, good price and fast shipping."
"This store has no telephone number which you could call, all support is done online, which is fine if they replied accordingly! I had a mistype when entering the shipping address and realized that after an hour or so of submitting the order. I contacted them immediately and notified them of the problem, when they replied, THE NEXT DAY, they took it into account but the order remained in processing for another 2 weeks before finally shipping! During that time I was constantly contacting them through email, they would reply every other day with a one line reply, such as, "Your order is in processing" with no details whatsoever! When I finally received the GROM USB LITE I tried installing it and ran into some problems, again I contacted their tech-support forum and detailed my problem and what I did, their replies were also one-liners telling me to do again exactly what I told them I did. Its as if their support people don't read! Their product came with a vague one page manual for installation, operation and functions! I would not recommend anyone buying from this store unless they're looking forward to banging their head against the wall for throwing their money away!"
"Ordered on 12/23/11 and recieved on 01/02/12, excellent considering the holidays! Product worked as expected. Online I paid $20.93 for the item but the invoice shipped with the item had a different shipping charge on it for a total of $17.75?"
"AutoToys.com is one of the worst sellers I have ever dealt with either on or off the web.
They will not replace the defective merchandise they sent me. They sent me a pair of PIAA bulbs, one of which was burned out.
Then, they refused to refund the shipping costs.
Absolute barbarians."
"Wide selection of products, great prices, and fast shipping!!!"
"Great price and on top of that received free Sirius tuner (promo), free shipping with coupon.Very happy with this order the items arrived before I expected them. Autotoys selection and pricing is the best I seen on the Net."
"I've searched all over for a low cost solution to connect our iPod to our van. Autotoys has just the right adaptor for our van for less than half of what other fancier solutions cost. Ordered online and got it quickly. Great product. Fast service. Couldn't be happier. Thanks!"
"Fast delivery, great service! Thanks!"
"Fast shipping, best price I could find on the net!"
"Autotoys gave me the best price on the "LockPic" component that I was shopping for!! Easy website navigation, Easy order process and did I say GREAT PRICE!!! I was also allowed to use a coupon for free shipping!! It arrived well in time for Christmas. I recommend them 100%!!"
"Sometimes I buy stuff at local stores because I'm worried that the service at Internet merchants won't be very good if I have a problem, but with Autotoys I've gotten better service than I'm likely to get from any auto accessory merchant near me. They're more communicative and faster to respond than any other Internet merchant I know of selling anything.
Many accessories are very specific to one model of car and sometimes one car will require extra parts that another doesn't. The accessory manufacturers don't always tell you this stuff. Autotoys does an amazingly good job of making sure their kits have everything YOUR particular car needs so you don't have to waste time finding out that you're missing a part in the middle of an install, or that you ordered the wrong item.
They seriously go out of their way to make sure that their customers know and have everything they need to install their purchases. They'll even warn you proactively (without you having to ask) if a new technical issue comes up since you last asked a question. They've installed their own products themselves on many different car models and have run into unexpected installation problems at times, and they use this experience to save you the time and trouble by telling you about such issues ahead of time.
In short, if you're going to buy an accessory and install it yourself, you'll probably be better off buying it from Autotoys than a local store. Most local places just want you to pay them to install things for you, but Autotoys is more dedicated to the do-it-yourself customers. They'll do more to help you with your installation over the net than most local places will in person."
"Great product - just what was needed. Fast device and shipping!"
"I put off replacing the OE stereo in my car for years due to fact the radio and the HVAC controls shared the same housing, seemed pretty involved. Found a DIN adapter at AutoToys, it was way cheaper than ones found at local electronic stores, and there was no cutting involved like the ones they had. It came in 4 days, it was correct, also got the scosche connector, it was correct also, total install time was less than an hour. It looks factory. Great service, great price, Very happy."
"First the whole process was a breeze. Every step of the way all emails where prompt and polite
You recommended the right pieces, they came on time.
And we had are installation video'ed by the installer who was polite, knowledgeable and made sure the did the job right.
Nice job"