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Verified
5/5

2007-01-09

"Ordered 70mm case fan shipped by UPS Ground. UPS claimed to have delivered but not received by me (shipping number 1ZR440W30340094810). UPS said delivery complaints must be initiated by shipping company. Called AxionTech who resolved problem with UPS and issued me a full refund as I had requested."

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Verified
5/5

2007-01-04

"Am adding a positive review even though my order was not completed due to Axiontech's apparent emphasis on customer service. I ordered a specific hard drive and 2 cooling fans on January 1st, due to good price and great reviews. I got a call the next day from them informing me the HD was no longer available from the manufacturer, and offered similar drives. Since I needed this specific drive, I preferred to cancel whole order. The (very polite) sales rep cancelled the rest of the order without protest, and offered to stay on the phone with me until I received the cancellation confirmation! Big points for customer service. Newegg - watch your back :) "

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Verified
5/5

2006-12-27

"Tremendous product offering, user-friendly website, unparalleled customer service, and great prices. An excellent store overall.

They carried a hard-to-find barebones kit in brand new (sealed box) condition at the best price. I placed the order late at night and received a phone call the next morning: the rep (who was knowledgeable, helpful, and affable) wanted to review my order and ensure the quality of the purchasing experience. A delightful surprise, to be sure. My order was processed within minutes and shipped that day.

When it arrived a few days later in an ocean of peanuts, I noticed that a power cable was missing. I called to explain the situation, and the rep immediately offered to send me a replacement. Not only did it arrive within a few days (despite the holiday season)—it was carefully wrapped in an anti-static bag and packed with peanuts when a white box would have sufficed.

I will certainly purchase from them again in the future.
"

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5/5

2006-12-26

" I have been a long return customer to Axiontech.com (upwards of 3 ½ years now). And Order after order I have been extremely satisfied with both ordering and purchasing. Axiontech enables me to keep hardware cost low for me, which I roll over to my clients. It’s a win - win for me. If there ever is needed hardware that is not available from Axiontech, they have always provided me with acceptable alternatives.

Thank You Axiontech
-Andrew
E.N.S
"

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Verified
4/5

2006-12-21

"Easy checkout - good price. Only issue was that I received a phone call, alerting me that they were sold out of the item I selected. But the person that called was very nice, but should've offered a different shipping method, or a 10% discount. No big deal, really."

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Verified
5/5

2006-12-14

"Great company...Live salesperson, competitive prices, great service and fast shipping...!!! What more could you want. Highly recommended."

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Verified
5/5

2006-12-13

"Great customer service. Called me to change my shipping from 2days to ground shipping. I got my order the next day even with ground shipping and I saved money also. Honest company to work with. Will definitely recommend to others. Thank you"

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Verified
5/5

2006-12-07

"They are very helpful to answering my question. This is excellent store. Super fast shipping. Great customer service."

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Verified
5/5

2006-12-04

"Excellent service, communication, and pricing. The shipment was expeditious and arrived in perfect condition."

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Verified
5/5

2006-11-30

"I was totally surprised at the speed that my order was shipped and the customer service. I strongly recommend AxionTech and I will definitely come back. "

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Verified
5/5

2006-11-21

"Great website, competitive prices. Placed order and shipped out on the same day, even my order was placed in the late afternoon. I will definitely will buy again."

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Verified
5/5

2006-11-16

"excellent company to do business with. Happy to speak with a live person(Zack) who understood exactly which Mushkin memory I needed and checked to make sure it was in stock(it was) before I ordered it. Free shipping was nice and it arrived in 3 days in perfect condition."

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Verified
1/5

2006-11-16

"I placed my order on the 2nd, but because I gave the wrong address (My fault) we had to go through it again on the 3rd. I needed it by fri or sat. Since that didn't happen I told them to deliver it by the next thursday (9th). Order still hadn't come and called on 13th. They said they were waiting for me to call again. Said I needed it in two days, they said no problem. When I finally got the e-mail saying it was shipped out, it was on ground from CA to PA. 3-5 business days. I am not going to get it until Next monday. I will never order from them again. "

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Verified
5/5

2006-11-15

"Customer service was helpful in resolving my out of stock issue. Will be purchasing from them again."

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Verified
5/5

2006-11-14

"AxionTech is a very user-friendly company. They quickly answer phone calls and quickly find out information about your order. Though in my particular case i did not get my item as fast as I expected it, it was out of AxionTech's control because it was being shipped fram an affiliate source. AxionTech promptly contacted me of this issue and their customer support was outstanding. Thank you AxionTech."

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