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Verified
5/5

2006-01-27

"I was very impressed with AxionTech. Easy to use website, fast shipping and nice invoice to print if I desire. The packaging was excellent too. I have purchase cases from other vendor's before and usually they just ship it out as is from the OEM. Axion opened the box and added additional foam to ensure it arrived in perfect condition. I would definately purchase from them again. Thanks AxionTech!"

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5/5

2006-01-26

"I have been using Axiontech for about two months and I am well pleased with the service that they have provided. All of my orders were placed online and on one occasion when there was a problem with a late night order being out of stock I received a prompt phone call the next day phone with recommendations for a replacement item."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-01-18

"Hello,

I ordered A SUPER FLOWER TTGI TT-550SS 550W ATX POWER SUPPLY from : http://www.axiontech.com

I want to say that their Customer Servise was
excellent! They ensured that I got exactly what
I wanted/needed.

If it wasn't for them going out of there way
for me to ensure That the Power Supply had
all the Necesary cable/ proper pins etc;
I could have ended up with something that
would have been useless to me!

Very happy they were willing to point me
in the right direction.

I will be doing business with them again.


Joseph Nelson
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products on-time
Overall technical support
Being knowledgeable
Being easy to reach
N/A
Being trustworthy
Resolving problems
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2006-01-17

"Everything was easy. They had what I needed. It was quick to order. I had it first thing the next day. I had an excelent overall experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-01-13

"What else can I say! Top name vendor + name brand merchandise @ GREAT PRICES & FAST SHIPPING = TOTAL CUSTOMER SATISFACTIOION!! I NEED to BUY MORE STUFF from THEM!!! SOON!! They get an overall 9.0 in MY BOOK!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
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Customer service being trustworthy
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-01-06

"Very easy to deal with. I did a return and they were very accomodating. Would trust and buy from without hesitation."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-01-06

" I spoke with Grant in customer service, he confirmed the cancellation of
my order/non billed charges to credit card. He physically went to the
shipping department and called me back to confirm the cancellation. Please
let him know that I greatly appreciate his \"extra effort\"..in rectifying
my ordering mistake..
>
> Again many thanks for the great customer service...
>
> Dan Berry
> 555 Cass st.
> Deland, Fl. 32720
> ***-***-****
> order # ***-***-****
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2005-12-30

"The salesperson was very polite and knowledgeable. I would definitely order from this company again. Since they are located in Texas and I am a transplanted Texan, is this a good reason for rating them tops? LOL. Besides the kidding, I will order from them again without any hesitation."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
N/A
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Overall technical support
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
N/A
Speed of web site

Verified
1/5

2005-12-28

"I placed an order for a Sandisk WiFi card and received an order confirmation. The card was listed as a special order item so I didn't expect immediate shipment. Two days later I received an email from Axion stating the card was discontinued and couldn't be ordered. The email asked for a response from me by phone (a toll call) or email. I emailed them saying to just cancel the order. The next day they phoned and left a message saying pretty much the same as their email, and asked me to call them back so they could get me a "comparable" product (I already know there isn't one). I again emailed them and asked the order be canceled. Later that day I tried canceling the order directly on their website,and the "cancel" link did not work. At this point it seems my order is evolving into a bait-and-switch. In any case, I'm calling my CC company and denying charges from them, its cheaper than making a toll call to Axion.

EDIT 11/20/06: I just checked my review and their rebuttal is to tell me to call their toll # to straighten it out? What a bunch of loons.
"

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Overall product shipping and delivery process
Overall customer service
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N/A

Verified
5/5

2005-12-22

"Every things are perfect, fast.
I got my stuff around 4pm and the system is up
and running at 6:30pm.

Thanks
"

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Verified
5/5

2005-12-13

"Bought on thursday afternoon, received it monday. Fast & speedy, but only downside... NO TRACKING #.
Had to email them on monday to receive a Tracking # for my FedEx 2day package

Otherwise, a new retailer Ill be shopping at frequently
"

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Verified
1/5

2005-12-09

"Part of my shipment was lost. Gave me the ole run around trying to find it. still dont have my stuff. 12/12/05 - Will not answer phone - Voice mailbox is full - Promissed to refund shipping 3 days ago, but as of yet they have not!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-12-09

"Order placed Sunday night and received Thursday, 12/08 well packaged, installed component and everything worked fine.
I was very satisfied with all aspects of this purchase and will definately place other orders with Axiotech in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
Being trustworthy
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2005-12-06

"Building a system for my Dad for Christmas and AxionTech had the lowest prices for about 1/3rd of the components I needed. Good purchasing experience!"

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Is committed to quality products and services
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Verified
5/5

2005-11-30

"Your staff was helpful and was friendly and prompt in their actions. I rate your business a 10+ Thank you!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy