"I have some problems because my creditcard billing address does not match with the ship address."
"Very professional, helpful and courteous. Will do business with again on a regular basis..Thank You Axion...!"
"I ordered some ram which turned out to not be compatible with my client's system. It was beyond 30 days when I got around to asking for a return and refund. They gave it to me easily and quickly. They were most accomodating."
"Excellent vendor. Nicely designed Website, good prices, and prompt service."
"Easy to use site, very prompt response, and shipping. Good customer service."
"The website was well organized, it seemed like a normal purchase. The item that I ordered listed as in stock on the website, however after 6 days of receiving no confirmation email about the shipment, I called to find out that in fact the item was not in stock and had to be ordered. 8 days after placing the order, it finally shipped, and i was provided with a tracking number. I would of appreciated an honest inventory listing on their website (it was a deciding factor in choosing this business that they had it in stock). Besides the fact of it not being in stock, they should of emailed me with 1-2 business days notifying me of the back order and prolonged shipment. (i had to call 6 days later, confused)
Other than these minor setbacks, the prices were GREAT, so it was an acceptable delay.
If you plan on purchasing from this company, call first to confirm that items are in stock."
"I've used them before, but this time they let me down. Here is a copy of the email sent to them with no reply of a mis-represented product:
***
I received your order today, it does not match the description for what I
paid. First, it's an older model of the Enlight case that does not have the
Intel Prescott Air guide. Second, it does not come with an Enlight Power
Supply, yet a cheap no-name. I have bought somewhere around 50 from
Newegg.com of these in the past 2 years for clients and all have been the
same and not mis-represented like this one. My order number is below and
attached is PDF of your web page with a picture and specifications. I know
your disclaimer, but I expect a reply on this matter or I will ensure to
post a negative review on the common sites as well as anand, toms and amdmb
of this and forward to Enlight support. EN7250ORZ is a retail part number
with a 300 Watt PS, not a no name 350 watt.
By the way, the case is new and was not damaged in shipping, but clearly not
factory sealed."
"I have been dong business with Axion for a while now. I always speak to a friendly person. I have always received same day shipping and received quality merchandise. If a part or unit was defective (this happens to everyone, it's how the crisis is handled that makes the difference), I received very prompt and friendly corrections to the problem. I definitely recommend (and have) this company to close friends."
"Web site was easy to use. Checkout was smooth. Used the cheapest UPS shipping, items were delivered in 2 days. Everything was well packaged and as they should be."
"I have been doing business with Axion for over 4 years now. They have always been very helpful, courteous and quick to deliver your order. In addition, I have never had a problem with returning anything."
"Excellent prices and service. I would not hesitate to purchase from this vendor again."
"Excellent seller. Prompt communication. Fast shipment. Item exactly as described and priced WAY below other stores. Thank you for an excellent on line shopping experience. I will definitely try to buy from you in the future."
"Instant knowledgable response to phone contact.
One of few on line shops with live REAL inventory listed by warehouse, and they identify the warehouses and their locations."
"I've purchased from them a few times, over the past couple of years. I have never had a problem of any kind, with sales, delivery or products.
I just had an RMA which was expidited quickly and I received the replacement with not cost and on time.
"
"I love the website, ordering was easy and great prices too. Received confirmation email right after placing the order. I will recommend this company to my friends."