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5/5

2005-11-26

"Very Fast!!!!!!!!!!! I am very pleased with the service."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support

Verified
5/5

2005-11-12

"I've been a customer of Axiontech for years and have always
been happy with their service.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
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Resolving problems
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Overall customer service
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Customer service resolving problems
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Customer service being easy to reach
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2005-11-11

"Very nice product. Excellent communication and prompt service look forward to to do more business with."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
N/A
Is easy to do business with
Is committed to quality products and services
Is consumer focused

5/5

2005-11-01

"Axiontech did a perfect job processing my order in a timely manner. Even when I had problems with info I entered on my credit card, they were right there to fix it - then call me ( and the bank) back to verify. Ordered on Saturday and shipped on Monday! Great job."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-10-31

"Axion is a reliable dealer that I've dealt with on several occasions. They always live up to expectations and work hard to make any necessary corrections."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-10-29

"Spoke to them before ordering. Salesman was very knowledgable about the computer components. He steered me in the right direction as far as the compatibility of my choices, and took my order. The only thing I'm not happy with is the computer case - the metal is very thin - but for $29, I guess you get what you pay for!! :-)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
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Overall customer service
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Customer service being trustworthy
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2005-10-26

"Great price, at least for the item I purchased. Fast processing. I would buy again from them."

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Overall quality of the company
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Is committed to quality products and services
Is consumer focused
Is easy to do business with

Verified
5/5

2005-10-01

"Not only was it the best price after shipping costs than anywhere else I searched but I received the product within 24 hours of my placing the order. I will definitely look to AxionTech when it's time to make any other purchases."

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Overall quality of the company
Pricing of products and services
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Is trustworthy

4/5

2005-09-22

"It would have been nice to get a cable with the hard drive."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-09-13

"Fabulous and reliable service. they stand by their products. Very knowledgeable.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2005-09-07

"they are very nice people there. they carry everything you can think of and their prices are decent. i have been a long time customer and have not had any problems with their service. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-09-06

"Nice and easy to use website. Reasonable Price. Friendly staff. Will buy from again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-08-27

"Great service, friendly staff. I ordered the last Logitech MX3100 combo they had in stock. I'm local, so when I arrived to pick it up, they had it ready and waiting. I will do business with them again, and recommend them to others."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online

Verified
3/5

2005-08-27

"My order shipped in two separate packages, one by 2nd day FedEx, as I placed the order, the other by FedEx ground, by mistake. Except for this, the entire buying experience was quite pleasant. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
N/A
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2005-08-25

"Called me within hours of placing an order to inform me that the item was out of stock and discontinued. More surprisingly, the rep had already researched out alternatives. Got the new item out in minutes flat to make FedEx. A+"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services