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Verified
2/5

2003-11-16

"I placed my order on November 2nd, and finally received it by November 14th. They waited until the 10th to ship it. They claim that most orders ship within 24 to 48 hours, but that clearly was not correct. They sent me offers to upgrade my order several times between the 2nd and the 10th, but the effort to upsell would have been better spent filling the order in a timely fashion. I ordered parts from a dozen other merchants on the same day, and received everything else within a week. This company held up my project. On the upside, the price was good and I received exactly what I ordered. So, as long as you don't care when you receive your order I can recommend this business."

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service being trustworthy
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Verified
2/5

2003-11-16

"My order did not ship until 5 days after I placed it. Don't know what took so long. It is supposed to arrive tomorrow, 12 days after I ordered."

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N/A
Is committed to quality products and services
N/A
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-11-16

"thanks for a speedy delivery! the product was in good shape and was ready to go has i installed!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall technical support
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2003-11-16

"FRAUD! I had the same problems here many others had.

I ordered an Athlon 1700+ on a Thursday. On Monday, these scam artists sent an e-mail stating that my order is ALMOST processed, but they want to offer me a cheap upgrade before it ships. After I politely refused, I knew from the posts here that my order wasn't going to go through. I even told my wife, "watch what these idiots do next."

Lo and behold, I get an e-mail FALSELY claiming that something was wrong with my credit card. Now, I check my card status DAILY and I am in contact with the issuer monthly to be sure everything is OK. Is it just a coincidence this is the FIRST TIME I've EVER had a problem?

Of course not. This company is garbage. Fortunately, I didn't need that processor that soon, so I cancelled.

STAY AWAY FROM THIS COMPANY!!!!!
"

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Is consumer focused
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Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-11-14

"I have used this company several times in the past and have been very satisfied with them. On of the CDs I purchased in this order had a problem with it, and they were willing to exchange it no questions asked."

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Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-11-12

"I was happy with the service provided. When a complication with my order occurred, they immediately contacted me and offered an upgrade at substantial savings. I was also impressed with the technical knowledge that their custommer support had. It made for a very easy purchase."

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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-11-10

"Very nice prices, easy web site to use. This is the 2nd time I have ordered from them, and I will be ordering from them agian."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
4/5

2003-11-09

"Order was cancelled twice, even after payment was received. Finally after speaking with several people (long distance calls at my expense) the order was filled and sent. This was my third order from MicroX and plan or making more orders. Computers are ok and the technicians are ok, the office and accounting department needs work. Overall it's expected when you try and save money ordering on the internet, good product but lacking in customer service. I will order again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
4/5

2003-11-09

"purchased asus motherboard combo, very happy with the amount of feedback about the order"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
N/A
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-11-09

"On Sunday 11/2 I placed an order and immediately recieved an email Thanking me for the business and confirming my order information. On 11/3 I was notified by email that my order had been checked for compatibility and that at 12:00 noon it had been submitted to accounting for processing. On 11/4 I was sent an email saying the order was through accounting and was in shipping. Later that day I was emailed a tracking number and notified that it had been shipped. On Friday we recieved the order in good shape and an email thanking us for doing business with them. I don't know how it can get any better than that."

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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
2/5

2003-11-08

"--Order processing excessively slow.
--Placed order on Fri Oct 24. Didn't receive products until Nov 5 although I paid extra for faster handling.
--Got a call from BZBoyz on the afternoon of Tues Oct 28 (the order hadn't been "picked" at the vendor's store yet). BZBoyz rep attempted to get me to buy a "retail" product verus an "OEM" product, additional warranty, etc. at at increased cost. (kind of a bait and switch).
--Got another call from a BZ Boyz Rep on Oct 30 who informed me that one of the items I requested wasn't in stock but I could get the "next best" item for "only $10 more." Again, attempting to sell me a different product at a higher price. When I refused and insisted they send me what I ordered, the employee became recalcitrant.
--Apparently they found the correct item and shipped them out on Oct 30.
Don't think I'll ever use this company again. Prices were the draw, but the crummy service was not worth it. I rather pay a few dollars more for better service.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-11-08

"Very Quick service. Also they actually called me to inquire if I would like to upgrade my purchase. They were not pushy about getting the upgrades though, they just explained the diffrences and asked if I wanted them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-11-08

"Informative email on order status.
Fast order turn around time.
Good but not the lowest shipping costs.
Products as advertized.
The consumer warnings at the bottom of the pages made me go back and check my order for fear I was getting into something I didn't want.
Overall very pleased you will get my next hardware order in Feburary.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-11-08

"I'VE DONE BUSS. WITH YOU BEFORE AND I'VE ALWAYS BEEN PLEASED WITH THE PRICES AND THE SERVICE. THAT'S WHY I WILL CONTINUE TO SHOP WITH BZBOYZ."

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
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Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-08

"I was very pleased with the speed and quality of the service. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site