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Verified
4/5

2003-10-24

"The website was easy to navagate and the automated emails were a plus. I would rate my experiance as positive. I would recomend the site to my friends."

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N/A
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
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Verified
4/5

2003-10-22

"problems at first because they tried to charge me even though it was supposed to be free shipping, but was resolved after talking to manager."

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Is committed to quality products and services
Is trustworthy
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Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
4/5

2003-10-21

"I had problems with customer service... they called and left a message saying there was a problem with my order... but they didn't state what the problems was. I tried to call them back and email them, and they didn't respond. I was finally told that the item was backordered after it had already come back in stock. The problem was communication. They've given me discounts for future purchases to try to mend the situation. I am appeased, and I will be likely to shop from them again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
4/5

2003-10-19

"The price was very good, and the upgrade had a nice selection, but I would like to see more information about heatsink options, and the specs on the house brand motherboards."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-10-19

"I was thourhoughly satisfied with this and past purchases. goods were deliverd promptly and without hassle."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-10-19

"This company was great to deal with. Very professional, and quick to get the order shipped."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
N/A
Overall technical support
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-10-18

"order number 122352 was handled very well and is in transit . also prices and selections are very competitive. carolyn cline"

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Overall quality of the company
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5/5

2003-10-18

"I had a very enjoyable experience so far. I have not received my product to date. It should be here tomorrow but, up to this point, all thumbs up..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
N/A
Delivering products damage free
N/A
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-10-18

"Thanks, my order filled as expected. Most importatntly, I was kept informed regularly by e-mail of the status of the order. Looking forward to future orders from you and the same type of service.



Mike Thaker
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-10-16

"I was very happy with the products that I ordered and very impressed with there service. I would not hesitate to recommend or order from these people again. Good job Boyz"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-10-15

"very well handled.
product recieved in timely manner in good working condition.
Every aspect of bzboyz.com was handled professionaly and with speed and accuracy.
Will do business again with bzboyz.com
thanx
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
2/5

2003-10-14

"I ordered a ratpadz gs mousepad from these guys. Shipping was as fast as anywhere else they got me a tracking number right away and everything went pretty well. The only problems that I had are that on the ratpadz.com website they state that the pad has been tested with every mouse on the market, but it does not work with my logitech cordless mouseman optical (it works awesome with other mice though) and when I recieved the pad it was missing some rubber feet on the bottom of the pad, so the corner of the pad moves up and down. This is annoying because I ordered this pad because it is boasted on the website as the most precise and best for gaming, but with the corner moving it throws me off. I have contacted them within their 72 hour limit though and if their customer service is as good as it seems they will probably send me another rubber foot for the pad hopefully.

Bzboyz sent me another one instead of just a rubber foot which was nice, but I have learned over time that these pads are nowhere near as indestructable as ratpadz claims. They actually wear out faster than a cloth pad gets dirty. DO NOT BUY RATPADZ MOUSEPADS, they stink
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
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Is consumer focused
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
N/A
Overall product shipping and delivery process

Verified
5/5

2003-10-14

"Excellent web site and response via email. Somewhat impersonal and I don't get alot of "warm fuzzies". But that's ok. I want high speed, top quality parts with a minimum of hassle and low price. I do notice I have to pick and choose, some items (the "add ons") are higher than at other sites. That's ok, it's what shopping is all about.

I appreciate the company and will do business again.

Joe
"

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Overall product shipping and delivery process

Verified
5/5

2003-10-13

"Very satisfied with the order. Item shipped as described. Will purchase again. "

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Verified
5/5

2003-10-11

"Very satisfied with the companies customer support."

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Overall product shipping and delivery process