"Fast delivery and product is fantastic. Automatic pool vacuum"
"Product was exactly what we ordered and worked perfect."
"Delivered quickly, very cost competitive and working flawlessly"
"Did not get products, as they were out of stock. The website noted that WAS in stock. Very disappointing!"
"It was easy to order online and delivery was FAST, within two days. No one else delivers anything that fast and these were big and/or heavy boxes. Very pleased!"
"I recently built a billiard room in my home, and my restored Brunswick Gold Crown III table and all the other furniture is mahogany. So I ordered a mahogany "spectator chair" from this store (price - $231.00 with free shipping) based on detailed pictures on its web site which showed a mahogany chair that would match my other furniture perfectly. When the chair arrived, I opened the box and immediately saw that it wasn't even close to mahogany - it was a deep reddish black finish sprayed on some unknown wood. I never unpacked the chair, but promptly contacted the store and made arrangements to send it back. When I inquired, even though it was their mistake I was told that I'd be responsible for return shipping. I wrote back and asked to speak to a supervisor about reimbursing the shipping charge, but never got a response. So I shipped the chair back (since the store only permits returns within 30 days), and that cost me $42.00. When my account was credited for the return a week later, I first discovered that the store had also charged me a "restocking fee" of 25%, or $57.75. So because these jerks made a mistake and/or engaged in false and deceptive advertising (the inaccurate pictures), I'm out 100 bucks, or 43% of the cost of the damned chair. I probably should have kept it and put it on Craigslist. But this store's business practices are shameful, and I wouldn't buy from them again on a bet.
p.s. The store's response is nonsense. I was aware that the chair was a hardwood and not actual mahogany, but the chair delivered didn't even come close to matching the color of the chair displayed on the web page. If it had, I would gladly have kept it. And I've purchased four other mahogany finish (hardwood) items for my pool room from other vendors, including the spectator chair that I ordered after sending this one back, and they all came very close to matching the mahogany of the pool table. "
"It took a little longer to put it together than I thought it should. The grandchildren are enjoying it. One part wasn't working properly, I called and a new part was sent the next day. It is working perfectly now."
"Great pricing and quick delivery"
"I would NEVER order from this Superstore. I ordered a pool ladder maximum weight 300 pounds. I received a ladder for maximum 225. No help from company in fixing this issues. They did not get my letter, and then, o the manufacture fault. "
"I was billed for items that were never shipped. When I asked for a refund (multiple times) I was told I would be credited. The credit was never processed and I finally had to contact my credit card company to dispute the charge. I spent many hours of frustration just trying to get credited for items never shipped. I will never order from them again! "
"Shipment was very fast thanks"
"right price and timely delivery"
"locally we would have paid $200. over and above our purchase. "
"shipping was very slow, ordered on Monday, took a week to get and only live an hour away.
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"Excellent transaction and item is as advertised. Quick delivery."