"I could not load three new books onto my Nook As I am ederly at 81 and not quite as sharp on the computer I used my computer for a chat with one of your workers He was so patient with me I was able to complete my order. My daughter in law gave me her older version which I was very gratefull. i am waiting for a good sale so I can have a larger screen . Actually that is the only complaint I have . I love also the barnes and Noble store to review your new tablets. Thanks madeline Banker"

"very satisfied have never had a problem ordering books for my nook"

"Barnes and Noble is very easy to navigate when buying books for my Nook.Thank you from a techie dinosaur!"

"The sales staff were helpful and, even though they didn't have the item I was seeking, they pointed me towards alternatives, one of which I chose. A good overall experience."

"I have been ordering E-books for my new NOOK so that I have them when I go on a trip, or know that I will have a wait someplace.I did read this book that I ordered, account of old west was interesting. Very detailed in some scenes, would call this an adult book. Interesting read."

"What a great product, it doesn't get any better"

"I enjoy using Barnes and Noble because I always get great service whether I am in the store or online. Thank you for doing such a great job."

"Barnes and Noble always delivers, never have any issues either in store or on line."

"I have been a customer of Barnes and Noble for many years (at least 10, if not more) and don't recall ever having had a bad experience. Orders have always been received promptly and in good condition.

I received a Nook Simple Reader as a Christmas gift in 2011 and have used it almost every single day for the past 14 months. I love it! The Free Fridays have allowed me to explore authors and genres I would not have otherwise.

The only thing to make my whole B&N experience better would be to WIN a Nook Tablet!"

"I find it easy to negotiate the b& n web site, simple to search for items because I can use one of several terms to do so, and the customer care has always been above and beyond what is someone "just doing a job." I visit the web site several times a week."

"Love shopping at Barnes and Noble."

"Quick, easy and user friendly, I love my Nook and B and N!"

"VERY EASY TO ORDER FROM BARNES AND NOBLES. ALSO VERY CONVIENENT"

" My Nook Simple Touch Tablet meets all my needs and once I learned to use it, which did not take very long, it became a pleasure to use. The problems I had was quickly and efficently taken care of by B & N help line. Now I am using it every day. "

"all arrived safe and sound "