"Not sure what happened, but the shipping took a very long time. Still haven't received all of my order."

"Had 3 sales people helping me when I bought my Nook. All 3 of them were very helpful and knowledgeable about the product. While I know the goal of the store is to sell tablets, please have them explain how the Nook for pc complements how the tablet works. And how Nook for pc works."

"I followed the shipping instructions exactly and yet the book was not delivered by Christmas. Also, I wanted to purchase a DVD as well, but I could not have it gift-wrapped. I chose to shop at Barnes and Noble because I considered them a high quality retailer but I now have changed my assessment."

"I love that they always have the books am looking for:) but shipping is what kills me!"

"This was by far the best deal on the internet and the service was perfect. I can't ask for more than that!"

"I always have great experiences with Barnes and Noble. I am always completely satisfied when I go to their website or their store."

"It was quick, simple and easy. barns and noble has always been my number one choice for book and movies. the e-reader has to be my favorite choice and my choice will always be barns and noble

THANK YOU!!"

"Quick and easy downloading for Nook books. "

"Whether I'm looking for a particular book, buying a more advanced nook, or asking for help, the B&N staff is always pleasant and helpful. If a staff member can't answer a question or help, they find someone who can. "

"I really enjoy being able to find old books. Its hard to find old softback books."

"It was easy preordering the book I wanted, and the email letting me know the book was ready for preorder was awesome! "

"i really like dealing with Barnes and Nobles, really easy to find what i'm looking for. Always have good deals"

"The experience was fine. Download was fast and easy."

"Fast free shipping as promised!!"

"Shipment was shipped very quickly and arrived securely packaged. I am very pleased with the complete transaction."