"Barnes and Noble LIES TO THEIR CUSTOMERS. I mailed a rental a week before the due date and it got lost in the mail, and I was charged a late fee. When I spoke to a represenative about it I was told I would be refunded if Barnes and Noble recieved the book. It did arrive at Barnes and Noble HOWEVER today I was told that I WILL NOT recieve my money back. If you need books for school, go anywhere else. Amazon.com, bookrenter.com, chegg.com, dealoz.com, textbook.com. I have NEVER had surprise fees and experiences of lying associates from these other businesses."
"Couldn't ask for better service. Thank you."
"Navigation on the site was easy and the search pulled up the type of books I was looking for."
"I love the Barnes & Noble website! It is very easy to get around and I really enjoy using my NOOK app and all that comes with it. I have recently purchased some magazine subscriptions and I was very pleased with the service.
Thank you!"
"Friendly, knowledgeable staff. The Barnes and Noble website is VERY user-friendly, Barnes is my favorite date! "
"I received my order of two books within 30 minutes of ordering it. I am very pleased with ordering online through Barnes and Noble for my nook."
"All my books arrived on my Nook promptly. I am very pleased."
"My experiences with B&N are always very satisfactory They never disappoint me.Shopping with them on line is like a walk thru the store itself. I'm so glad I decided to buy a Nook Reader with Glo light. Nothing compares to it. I'm one happy camper!"
"Love the ease of shopping..."
"I received a $25 dollar BN gift card for Christmas, went on the BN website and found 6 books, four of them hardbound, and ordered them with free shipping for a total of about $29! Best Christmas gift this year and I had fun searching for the titles too!"
"Always satisfied with my Barnes & Noble purchases. My one stop shopping place for gifts. :)"
"I ordered some textbooks for school and they delivered them quickly. I order all my books from Barnes and Noble and never had any problems. "
"Everything was easy and went well as always"
"Great selection of books and very fast delivery!"
"B&N has always been an enjoyable experience. The only addition that I would make would be to allow for local pick-up at the online price."