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Featured Review


Verified
5/5

2022-04-21

Excellent customer support! Especially by Yanill

"Great experience! Would recommend!"

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Verified
5/5

2022-04-20

Amazing

"Had an issue where item changed price the same day and Yanill T. Helped me solve the problem by giving partial refund
THANKS!
"

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Verified
5/5

2022-04-18

Great, fast, friendly, responsive customer service

"I was in the market for a 4K, short-throw Laser TV. I found Beach Camera to be the most competitive price-wise. They had only 1 100" and 1 120" in stock. The 120" I wanted was an open-box item, but I was willing to get it anyway if I could also get the warranty. I had already placed the order so my order needed some adjusting if I was going to go with the 120". Not knowing what to do, I reached out to Beach Camera via Amazon chat. It was well into the middle of the night, so I didn't expect to receive any response until the next day. To my surprise, I had gotten a response within minutes. Yanil T. was super helpful in assisting me with the choices I needed to make and even offered a discount to keep my business. I ended up keeping the 100" I had originally ordered thanks to Yanil T. I otherwise would've canceled my order and shopped somewhere else. "

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Verified
5/5

2022-04-14

Great Customer Service

"
I purchased a DJI Air 2S Drone Fly More Combo with Remote Controller (Renewed) and the it Shipped Mar 31, 2022 1:00 PM CT but was really late (4/13/2022) and the guys at Beach Camera where very great and at one point was will to give me a full refund because I hadn't received my drone by the promise date. However I did receive it almost 2 weeks late but they still worked with me and gave me a discount for my inconvenience. I would recommend and use Beach Camera in the future Great Customer Service.
"

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Verified
5/5

2022-04-11

Reliable long term seller with amazing customer service

"I've been buying from Beach camera for over 15 years. I have NEVER had a problem there. My latest purchase, an LG OLED came quickly and as ordered. I *was* a little annoyed with LG (not Beach's fault) that it didn't include a stand - but even there Yanill T. at Beach really bent over backwards to make sure I was satisfied. Highest recommendation."

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Verified
5/5

2022-04-05

Responsive customer service

"I ordered the wrong TV by mistake and the customer service team was very supportive through the return process. All my questions were addressed quickly and effectively."

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Verified
5/5

2022-04-01

Yanill T

"Yanill T was very helpful and right away took care of the situation . Thanks again! "

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Verified
5/5

2022-04-01

They care what you think

"Just have to point out . The product is as announced. They get involved if you have an issue.. I made sure Jessi A. Was recognized for all of her hard work. "

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Verified
4/5

2022-03-31

Yanil T was very good at resolving my issues

"very good response from Yanil after going through many issues. beware of price match for tvs as prices are going down. buy from someone who can match the price. or if you have to return an item , make sure they do not charge shipping charges or any other fees"

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Verified
5/5

2022-03-30

Great experience - fast shipping - great price - authorized dealer.

"I just received a Samsung television -- The Terrace LST7T 65" Class HDR 4K UHD Smart Outdoor QLED TV (2020) .

It was shipped almost instantly. It was packed well. The price is unbeatable.

I'm surprised at the mediocre reviews. I'm buy a lot of photographic equipment and unlike many shady online retailers - they are authorized dealers, Sony, Nikon -- and for this purchase Samsung. There are a lot of grey market dealers - and those are the ones that usually offer the 'cheap' prices.

On the one occasion I had a return, there was no issue.
"

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Verified
5/5

2022-03-30

Very Helpful and easy to work with

"They went out of their way to make sure we were a happy customer. Much appreciated. "

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Verified
5/5

2022-03-26

Yanill provided excellent customer service

"I purchased acamera lens with some accessories. When I received the product I was surprised on the quality of the accessories. I reached out to the supplier and Yanill was both vey responsive and understanding of my concerns. Yanill was very responsive and we quickly reached a mutual solution. I would certainly use this supplier given the oppoprtunity.

Theodore Lerman 3/25/22
"

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Verified
5/5

2022-03-19

Great Price, Fast Shipping, Excellent Customer Service

"Was happy to get the best price available on Amazon, happier when my (great) TV arrived ahead of schedule, and happier still when they matched the price when it dropped a few weeks later. The 4 year warranty was a nice add, too."

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Verified
5/5

2022-01-20

Excellent service! Would recommend A+

"I purchased an LG 5k monitor and am very happy with the purchase, and with the interactions I had with customer support, specifically Charles S. I highly recommend Beach Camera."

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Verified
5/5

2021-12-17

Amazing experience

"I ordered a very expensive TV from Beach Camera. Great and fast service and they used a freight carrier that was top notch (team worldwide). I had damage on my TV upon receipt and they were totally on it. Would recommend them 100%!"

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