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Product & services pricing
3.47/5
Chance of future purchase:
2.78/5
Shipping & packaging:
2.50/5
Customer service:
3.04/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2022-11-28

Yes, great products and customer service

"When I decided on a different color for the item I had ordered, customer service representative Angela Zambrano did an excellent job helping me. "

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Verified
5/5

2022-11-28

Very helpful

"Helped us settle on our needs with good customer service"


Verified
5/5

2022-11-27

great customer service.

"Angela Z replied fast and gave me an answer to my questions. "

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Verified
5/5

2022-11-27

Perfect service

"Angela helped me perfectly and understood my issue. I'll be shopping with Beach Camera in the future."

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Verified
5/5

2022-11-23

Great customer service!

"Angela Zambrano did a great job reaching out to me with an issue about my purchase(I duplicated my order). She did her best trying to achieve a win-win and I ended up with two laptops at a great price! Happy to have found you through Walmart guys! "

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Verified
5/5

2022-11-23

Fixed the problem quickly

"There was a mix up with my order but the customer service team was very helpful and we quickly found a solution that was good for us both. Will shop again"

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Verified
5/5

2022-11-22

Angela Z.

"I have an excellent experience "

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Verified
5/5

2022-11-21

Excellent Customer Service

"I contacted Beach Camera’s customer service to cancel an order that had already shipped, without going into too much detail the Rep. Angela Z let me know she could start the return and refund right away, even though it had already shipped, she also kindly offered me a discount if I decided to keep my order which I happily accepted. I was definitely surprised and impressed with Beach Camera’s costumer service. They were able to offer me a better price than B&H so I decided to keep my order. "

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Verified
5/5

2022-11-20

Excellent customer service

"I recently ordered a soundbar and was eagerly waiting for my order to arrive. When the order arrived it was damaged and thought return process will be nightmare. But when I contacted the customer care and Angela Z. helped me with my situation. I was really impressed by how I was treated and getting reply from the team in timely manner. Angela made the process fast easy and convenient. I would recommend buying from here. Thank you again for all your help! "

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Verified
5/5

2022-11-16

Customer Service Excellent

"I purchased a refurbished monitor from Beach Camera. I very regularly buy refurb merchandise and rarely, if ever, have issues with them. On this unfortunate occasion, I did end up with a display issue on the monitor prior to the end of warranty coverage. I had never purchased from Beach Camera before so I wasn't sure what to expect. The customer service was beyond my expectations. Friendly, professional, understanding, quick to respond. I was impressed. We were able to work out the details quickly. Despite this first purchase not going to plan, I would absolutely give Beach Camera my business again based solely on the fact that I feel like they are truly committed to their products and customers."

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Verified
5/5

2022-11-14

Great service!

"I bought an LG OLED C2 and Angela Zambrano helped me make the purchase so easy. Really good deals and customer service! I highly recommend it. "

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Verified
5/5

2022-11-14

good attention

"Help me a lot to solve my problem"

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Verified
5/5

2022-11-10

Angela is great

"Angela helped me out with a great deal on a TV and did her best to give me the most lucrative offer possible to keep the tv instead of returning it. "

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Verified
5/5

2022-11-07

Experience with Beach Camera

"I purchased a refurbished Samsung Premier Laser TV from Beach Camera. The item was in great condition without any issues. It came with the original packaging and still has a company warranty. They offered me the price on the market! It was a satisfying experience!!

Also, Christian, one of their customer experience employees, was very kind and helpful throughout the process of this purchase.

Strongly suggested.
"

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Verified
5/5

2022-11-03

Great transaction, excellent pricing, customer experience agents are genuinely excited to resolve any issues.

"I recently purchased a large television from BuyDig / Beach Camera. I had tracking within 24 hours and it arrived three days later, double boxed and in perfect condition.

I had one minor issue with the sale, and Christian J. in Customer Experience was eager and willing to resolve things, and quite honestly went above and beyond. I know it sounds cliche, but I certainly wasn't expecting this level of service from an online retailer. They really do strive for customer satisfaction, and it feels like the are empowered to do so without roadblocks or jumping through hoops.
"

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