ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.47/5
Chance of future purchase:
2.78/5
Shipping & packaging:
2.50/5
Customer service:
3.04/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2022-10-27

Great post-sale customer service

"Great customer service! Overall a good experience. "


Verified
5/5

2022-10-25

Great customer service!

"Angela Z. is without a doubt the best customer service agent I have ever encountered. She patiently navigated through my situation with me and answered all of my questions knowledgeably and kindly. Thank you Angela Z.!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-19

Great Experience with Beach Camera

"Beach Camera exceeded my expectations regarding a return issue. The Customer Service Representative was Angela Z. Angela was very kind, caring and professional. My issue was resolved in a professional and timely fashion. I look forward to dealing with Beach Camera again."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-14

A great experience

"A different variant of the product ordered was shipped however they were helpful in resolving the issue. Service rep Angela was a great help and I am satisfied. Cannot recommend this seller more!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-13

Customer support

"Angela Zambrano have wonderful customer support! Very quick, responsive, very helpful. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-10-12

Great product at great price

"No wonder Beach is so highly rated online. Their price is highly competitive, even beats Amazon. Customer services is top-notch - Angela Zambrano is super helpful. "


Verified
5/5

2022-10-11

Fantastic Seller

"Everything came as faster than expected and they even gave me a discount. Yanill T. was fantastic, excellent communication!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-07

Thanks for the consideration

"I am very happy that you have decided to price match this item thanks "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-03

Excellent Customer Experience

"Bought a new microwave from Beach Camera that unfortunately had a dent on the visible side. The support from the customer experience team was excellent from first contact to resolution. Thank you Yanill T., Romel I., and Angela Z.! With customer support and focus like this, I would recommend buying from Beach Camera to anyone who asks! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-09-29

Great!

"Good price, and customer service really cares."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2022-09-29

Confused in Wisconsin

"I don't know what exactly happened with my order. but I was sent the wrong item, was able to keep the item sent by mistake for a little discount off what I originally paid. And still never got answer on what had happened with the item that I ordered or why they just wouldn't let me return the wrong item for exchange. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-09-28

Fast Shipping

"I received my order in 2 business days. The customer service rep Tejada, Yanill was great as they answered all my questions
and got my Superbox up and running. It was also the best price it was $50 cheaper and came with a wireless keyboard.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-09-21

helpful staff

"Angela Z and Yanill T assisted me with my Amazon order and made the process of getting the product very easy and hassle free. Would buy from again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-09-13

Soundbar

"I purchased a sound bar package thru Beach Camera and Yanill T was kind enough to help with the miscommunication of the product, giving me a discount, and leaving both parties happy!! Jim G"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-09-13

Happy

"This was my first time purchasing a computer. I was nervous about buying online and although I had to purchase some apps, overall I Jaipur with my purchase and thankful for Jessi A. Who went above and beyond to make sure I was taken care of. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges