"Great price / deal on a micro-SD card, I paid twice the amount recently for half the memory capacity so I bought 2 from Beach for back-ups. Easy purchase process through the web and 2 to 5 days for shipping is worth it for the price."
"Item had damage to the exterior, which appeared to have been done at the factory (no damage to box). Worked out a deal with seller on a partial refund for the damage. They were quick to respond to the issue and quick to issue a refund. Would definitely do business with them again."
"I had a terrible experience on the return. Everything I experienced was unacceptable. I do not encourage anyone this company "
"Angela Z really made the transaction and experience as positive as possible. Highly recommend this company!"
"When I decided on a different color for the item I had ordered, customer service representative Angela Zambrano did an excellent job helping me. "
"Helped us settle on our needs with good customer service"
"Angela Z replied fast and gave me an answer to my questions. "
"Angela helped me perfectly and understood my issue. I'll be shopping with Beach Camera in the future."
"Angela Zambrano did a great job reaching out to me with an issue about my purchase(I duplicated my order). She did her best trying to achieve a win-win and I ended up with two laptops at a great price! Happy to have found you through Walmart guys! "
"There was a mix up with my order but the customer service team was very helpful and we quickly found a solution that was good for us both. Will shop again"
"I have an excellent experience "
"I contacted Beach Camera’s customer service to cancel an order that had already shipped, without going into too much detail the Rep. Angela Z let me know she could start the return and refund right away, even though it had already shipped, she also kindly offered me a discount if I decided to keep my order which I happily accepted. I was definitely surprised and impressed with Beach Camera’s costumer service. They were able to offer me a better price than B&H so I decided to keep my order. "
"I recently ordered a soundbar and was eagerly waiting for my order to arrive. When the order arrived it was damaged and thought return process will be nightmare. But when I contacted the customer care and Angela Z. helped me with my situation. I was really impressed by how I was treated and getting reply from the team in timely manner. Angela made the process fast easy and convenient. I would recommend buying from here. Thank you again for all your help! "
"I purchased a refurbished monitor from Beach Camera. I very regularly buy refurb merchandise and rarely, if ever, have issues with them. On this unfortunate occasion, I did end up with a display issue on the monitor prior to the end of warranty coverage. I had never purchased from Beach Camera before so I wasn't sure what to expect. The customer service was beyond my expectations. Friendly, professional, understanding, quick to respond. I was impressed. We were able to work out the details quickly. Despite this first purchase not going to plan, I would absolutely give Beach Camera my business again based solely on the fact that I feel like they are truly committed to their products and customers."
"I bought an LG OLED C2 and Angela Zambrano helped me make the purchase so easy. Really good deals and customer service! I highly recommend it. "
"Help me a lot to solve my problem"
A rep from Beach Camera, cseruyabeach, has responded:
“Hello,
I'm truly sorry to hear about your negative experience, and I want to extend our sincerest apologies for any inconvenience you've faced. We take your feedback seriously and are committed to making this right for you. I kindly ask you to reach out to our dedicated customer service representative, Nclaudio@beachcamera.com. We will assist you in addressing the issues you've encountered during your return process.
We understand that your experience did not meet your expectations, and we want to ensure that your concerns are addressed promptly. Please give us the opportunity to make amends and provide you with the service you deserve.
”