"Due to a mix-up in a recent order, I ended up receiveing an article that was not ordered. Upon contacting Ben~s Outlet Customer Service, Ms Rincón promptly provided a replacement, as well as organizing the pickup of the unwanted item. Kudos to Ben~s Outlet, Kudos to Ms Rincón and Thank you for taking care of your clientele. Joseph A Oliveira"
"Logitech Bluetooth Keyboard For Tablets, Smartphones or Wireless Devices w/ ZAGG Aluminum Frame. The item which doubles as a cover does not fit other than Samsung although it can be used with other devices. Apparently there was a communication failure with email in our attempt to return the item. Ben's customer service representative eventually contacted us and was willing to take the necessary action to satisfy us. "
"I do a lot of purchases on the internet. Occasionally I make a mistake in my selection. This time I thought that Ben's Outlet made the mistake by shipping the lower grade model product. I communicated this 3 or 4 times to them by email. Finally they convinced me to open the product box and embarrassingly I was wrong - the outside of the box was misleading - they had shipped the correct product. Very embarrassing for me, since this was a first time ever for me to make that sort of mistake. But I really appreciate the patience of the Ben's O customer service not to give up on me. That commitment to making an order right is rare. Thanks Ben O - I am really impressed. "
"Originally very frustrated due to lack of response when trying to return a Logitech keyboard that wouldn't synch with my cell phone. However, I was finally contacted by their customer service department and apparently their e-mails to me were not getting through. They issued a prepaid return label and promptly refunded my payment as soon as they received the produt back. I would buy from them again."
"Great first purchase (android Tablet) no tax added to the order and it came within a week, no issues, in perfect time for husband's birthday.We will be buying one for me next week.It took me less than 5 minutes to order, no hassles, received a confirmation email right after and got our tablet a few days later.I am telling everybody of the great deals they have on their website..we check it every day."
"I've purchase several items from Ben's outlet and I love this site all my merchandise is great. I recommend this site to everyone."
"I am always buying something from Ben's Outlet or it's afiliate 1SaleADay. The items that are shipped to me are always of best quality. I have probably ordered serveral hundred items from electronics to pet bedding and jewelry. I have yet had to return anything due to poor quality or defect. I love buying things at a deep discount and when it includes free shipping, that even makes it more economical. I look forward to the daily email to see what is showcased each day. Since I travel for work and have little time to shop, Ben's Outlet is a great solution, especially for holidays and birthday presents, and they cover all age ranges when I am looking for something. I am so glad I found Ben's Outlet and brag about it daily to my business associates! "
"Absolutely incredible website!!! Accurate ordering process...quick AND FREE shipping. I order from frequently and have never had any issues! Check their site daily for phenomenal deals!!!"
"This was my very first purchase from Ben's Outlet, and I was very pleasantly surprised. The item shipped out quickly, and was even better than I expected, and my daughter loved it! I will definitely be ordering more things from them! "
"Ordered and received in a TIMELY manner, 2 micro sd cards & tablet case. I have found Ben's Outlet to be above average in their deals & their customer service skills. Good deals most of the time, I check online for the items & compare prices before ordering. I will shop here again & again."
"Summery: Item ordered on 10/1/12 never received. There is no telephone number and I was unable to speak with a supervisor. I was given deceptive information by customer service. I was told that it was impossible to cancel order, even though it has still not been sent out 2 weeks later. Company has an F rating with the BBB. Notice a bunch of reviews on 10/10? Co. was giving out freebie for reviews. See earlier ones.
I ordered headphones on 10/01/12. I received conformation and payment was taken on the day. On 10/12/12, I tried to access tracking information as I had not received the headphones yet. There was no information at all about my order on my account. I contacted customer service via e-mail, and was told that there was a problem in the warehouse and items had not shipped yet. When I wrote back for more complete information, I received a notice that the items had shipped, but there was a system problem. When I again asked for information of when it was sent and when I would received it, I received an email with a UPS tracking number from that day , but item was actually received by UPS. When I asked to cancel my order and be transferred to a supervisor, the customer service rep wrote back that there was nothing that could be done. They have no number to speak to anyone. "
"Haven't received the product yet but the prices are cheap and there customer service was pretty prompt!"
"I love ordering from them. They always ship on time. I receive exactly what I ordered."
"HORRIBLE - SAVE YOUR MONEY - NO CUSTOMER SERVICE - NO PHONE NUMBERS - NEVER - AGAIN - NOW I HAVE DEFECTIVE MERCHANDISE AND NOW HAVE TO DISPUTE IT WITH VISA!! YOU GET WHAT YOU PAY FOR!"
"I ordered the Christopher Adams® 1600 TC Series Egyptian Comfort™ Luxury Sheet Set in Full, Queen, King or Cal-King! (Size: King, Color: Sky Blue). They are beautiful and feel like silk."