"Hi everyone! I am writing to let you know my experience with Ben's Outlet. Although I have bought only 1 item so far, I am extremely happy about the whole experience. I bought the altec lansing ear buds for my hubby at least a week ago (horrible with dates) cuz we have 4 kids between 2yrs and 9yrs. And they are LOUD lol. The description that the buds gave was spot on! They work beautifully!! And even better was the price! I have hearing issues and most other ear buds don't really drown out other noises (aka my kids) but these do!! I hope my review of Ben's Outlet and the product I bought helps you with your decision. Be blessed! =]"
"I have an issue with the website Ben's Outlet and I've been in contact with them but it seems to take them long periods of time to respond. I will write an in-depth review when everything has been finalized and I have my $80.00 refunded. In a nutshell they show it as delivered and It was never received plus they, Ben's" wouldn't do any tracking on the items through UPS. In reality the item was mis delivered ( Not Ben's fault) but they wouldn't take steps to correct the problem. This is the second time UPS has Mis-delivered my thingspro in my town, again NOT Ben's fault but they need to possibly use another carrier, but if they don't address the issue, or track the item, it will never show they have problems with delivery."
"Ordered this tablet thinking would be able to do simple things on it but unfortunately not, so far the only thing have been able to do is read books from kindle app and check email, everything else is extremely slow will not even load angry birds when it is intalled. Really just wish I had waited and saved the money for a decent tablet. You only get what you pay for."
"Ordered a TomTom XL340S 4.3" Portable Touch-Screen GPS. Really works great on a motorcycle. I would highly recommend this for bikers."
"Very basic model but perfect for my young niece and nephew"
"the 5-10 days business days delivery day waiting period is on the dot. wish to received it at the soonest possible time. but it's okey though... thanks Ben's .. definitely will get or order more merchandise to you. :)"
"Ben's Outlet has great customer service. I realize that sometimes problems happen like when my order arrived missing parts, but they were able to quickly resolve the issue and it was very painless. "
"Love it!!! Always had a amazing time with Ben's outlet!"
"SCAM! Waited way too long to receive broken merchandise. And, by the way, you can't phone them. Although I had to provide my phone number."
"WORST e-tailer ever!!! Very poor customer service, seller tells me that my order was shipped, provided me a bogus tracking#, about a month later, my order never came. Your money, your time -- don't waste it. Avoid this seller!!"
"Ordered a laptop on 3-5-2012. Order said it was processing until 3-13 when it finally changes to shipped...but guess what? the label was printed on 3-13 but UPS has not recieved the item for shipment (3-16). I have fruitlessly tried to contact them and communication takes FOREVER if they even get back to you.
WILL NEVER ORDER FROM AGAIN!"
"I've ordered from BensOutlet several times now, and have found a very consistent shopping experience. Prices are cheap, shipping is free, and they've always got all kinds of items I never knew I needed. Sure shipping takes forever, but considering it's free, and on a $4 item, I can certainly afford to wait a few weeks for delivery.
I will say the website has some occasional technical issues. For instance, my card was billed more than once on an order a few weeks ago. The extra charges were gone the next day, without me having to contact anyone first. "
"Customer service is very responsive and willing to address concerns. Even though the items are a killer deal, they are willing accept exchanges.
I continue to buy from them with confidence."
"I received it promptly. They always have handy little things that are good for gifts and for sending surprises to friends and family. Free shipping is the best! "
"My first experience with Ben's Outlet,I would have given them high praise. They were great. Then came my second experience with them... and I given them no praise. I bought this "Emerson EVC1800 HD Waterproof Camcorder with 720p Video, 2.4" Color Screen, 4x Digital Zoom and SD Memory!" for a trip to the Caribbean. Please note it says WATERPROOF. I jump in the water and the thing dies - completely. I get back, upset that it hadn't worked. Contact Ben's Outlet about this. They send me label to send it back, which I did. The tracking label shows they received it... but I get nothing else from them. Nada, Zip, Zilch. So, I email them again and am told it takes 4-6 weeks or something like that for the refund to process. Still nothing. Very disappointed in them."