"AVOID, AVOID, AVOID!!!! I purchased a 'Genuine Sony Product',(Sony PS3 Laser Mech) as advertsied by the company on their website and I accepted their 'Free' delivery service.
The item was received approximately 3 weeks later, which was as expected, however upon examination, the item showed signs of wear and poor quality, indicating that it was not 'genuine', and was reconditioned; NOT as advertised.
The item was installed, however it only worked for ONE DAY, before failing, due to it's poor quality and fake LASER.
I emailed best offer buy who were less than helpful, requesting that I sent the item back at my own cost! It was only then that I read their terms & conditions, which state that if they agree a refund and you have used the 'Free postage', they will deduct 20% of the original price aswell!!! So basically, having paid £37 for the item, I would be losing out on about £5 for basic postage back to them and about £7.40 in deductions. How can that be right.....? I receive a fake/inferior product, have to wait weeks for the process, have to pay for my own return and only get back £24.60 back....Great customer service!
AVOID this company, they are NOT selling genuine items a and will NOT back up their items. They are FRAUDSTERS!"
"Great product and the cheapest I could find anywhere. Fast delivery. I will most certainly use these again,"
"Shipping was slow but products are great."
"I made an order in january and found out a couple of weeks later that my item would be delayed because of chinese new year. Had I realised this at the point of ordering I would have looked elsewhere. I received an email to say it had been despatched on the 11th february. The item never arrived and I emailed them on the 16th march for either a replacement or refund. I have had no response. I wouldn't use them again and I wouldn't recommend."
"I am still awaiting for my item to arrive after 2 months of being ordered and dispatched. i have now sent 2 chasing emails but no reply. i also checked the site for any known postal delays for wich none apply.
ok this site may be cheaper but i won't be buying from them again!"
"Easy to order, goods exactly as described, good quality, good price, and relatively fast delivery considering it came from China."
"Bought from bestofferbuy and got it fast. thanks for your great customer service."
"This place is a scam! I placed my order on 3-22-11 and paid for 2-5 day DHL Express delivery. They didn't even ship it till the 26th, four days later! Then the shipment was on hold by DHL for four days. And after that DHL sent the item back to the shipper and said that the shipper requested it back!!! They are a completely untrustworthy company based out of Singapore with a warehouse in Shenzhen, China. COMPLETE RIP OFF! Don't order from them!"
"I bought these audio extender cables, and was hapily suprised when they arrived.
I expected cheap junk, and instead I received gold plated terminals, a cable that looked and flet like quality, and the items arrieved very quickly. "
"Well I ordered a cable from them more than a month ago and it was apparently "dispatched" its now past the 7-14 day estimate and it's past my final delivery date. I have never had an E-Store give me extremely poor service like this before. And to BestOfferBuy, Do not copy and paste "Please send me your tracking number" Because you didn't give me one!"
"Worst Internet ordering - NEVER RECEIVED THE PRODUCT NO ANSWER TO EMAILS - GO TO EBAY"
"Don't touch with a barge pole. Ordered then they kept promising that it would be delivered and now I am out of time to raise a dispute with Paypal - what a con!"
"I am a first time customer with BestOfferBuy and have been waiting for my products for a month. I did not use the tracking service as I had been told it was a reputable company and wanted to save money.
I have not recieved any emails from them explaining why I have not recieved my products. I have email customer service and no reply.
I have been scammed with no product and i'm out of pocket. I will recommend never to use this website"
"The prices are low, even if sometimes you can find something cheaper somewhere else (i'm from france), but with a free shipping it's usually harder.
The shipping isn't fast but not bad.
They suggest an alternative item too often (sometimes not even on the store), because it's out of stock. But then why continue to show it on the website ?
I'll keep buying there anyway, because as long there is no big problem, it's still cheap !"
"I ordered a product on the 28th of January and they took the money for it the same day. I have yet to receive the item or receive an email about it being shipped or anything. I have emailed them and have yet to receive a response. I have allowed plenty of time for Chinese New Year and even the other shipping delays. The product should have been here at least by the end of February and now it is the end of March. Will never again use this company!!
Update- Never received email from the company other than the confirmation of my order but I have emailed them again. "