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Verified
3/5

2011-03-28

"Really good service and dilivery."

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Verified
2/5

2011-03-28

"Delivery was very slow, however I expected this so it wasn't a major problem. Also, one of the items in my order was out of stock and they contacted me through email to offer me a replacement which I accepted.

The problem I had with my order, is that one of the items was missing from my parcel. I ordered a quantity of two, however only one had been put in the parcel. The parcel had not been opened or damaged so the item could not have fallen out or removed during transit. I have contacted them through their contact us link on their website and also via their support email address but have had no reply to either.

Taking my money for a product that was clearly never sent to me, is theft and I recommended everyone to avoid this company. It's disgraceful that they can get away with this practice and do not seem to care about customers once they have received their money.

I would have used this company many times in the future and placed some big orders with them had this order been correct or been quickly resolved, however, I will never use this company again and recommend that everyone avoid them.

UPDATE: There was definitely no email sent to me, I even checked my junk and deleted folders and there was nothing.....also, the missing filter never showed up even after waiting an extra week!!

So, I started a paypal claim and requested a part refund which was accepted by bestofferbuy and is now on it's way to my bank account. Such a shame that they got it wrong.....they've lost a good customer!!
"

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Verified
1/5

2011-03-26

"I bought 2 different keyrings from the website in January 2011. About THREE WEEKS later an email came, saying they were out of stock for both products and suggested to me some "alternative items"...
I email back to ask for the refund instead - they required me to open a Paypal account. Paypal had the minimal amount to withdraw - £0.07 short of the refund from www.bestofferbuy.com

What kind of company allows the transection, only to send the customer an email three weeks afterwards, to say the product is unavailable? Absolutely disgusting.
"

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Verified
5/5

2011-03-26

"Very satisfied with my purchase at this store.
I bought a transmitter / receiver 1.2Ghz video for use in FPV airplane. I received it within 13 days and it works beautifully.
100x100 recommended to buy, I think I'll repeat my purchase.
This is the product I bought http://www.bestofferbuy.com/av-wireless-transmission-combo-p-15758.html
"

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Verified
1/5

2011-03-26

"I have been scammed by BestOffer Buy, i bought a hovercraft for my grandson for xmas, £18.39. I then received an email to say it was out of stock and would I consider having a different one that was not on their website. It ceased to work on boxing day.

I was told that my only option was to send it back to Hong Kong costing £45.99 on the promise that they would refund including p&p, not heard a thing dispite my constant emails to them apart from one email stating they haven't received it. In my opinion, be very aware of this company.
"

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Verified
1/5

2011-03-23

"This is the worst company I have EVER dealt with. I have ordered on three different occasions, and after EVERY order, they tell me that it is on back order. This is the best part; after they tell me that the first item, A HDD Media Player, is on back order, they offer a suitable replacement, that seems like it should work, two weeks later, after sending them an email asking where my product is, they tell me that is on back order. Then they lie to me telling me that they sent me an email stating that. I never received an email from them. I ordered another item at the same time, and still after multiple inquiries, they will NEVER tell me the status of that item. This order was SO VERY IMPORTANT to my business, and they have done NOTHING to make it right, NOTHING. They offered to send my item registered mail at no additional charge, something to slow the process even more. What can you do, they have all the power; selling items that do not exist, selling items they say is in stock, never telling you, hoping you will forget, that the item is no longer available, and NEVER doing anything to make it right, not one thing. Not a discount, nothing. This has been going on since the beginning of February, and I have not received one item from this company. During tough times like this, it really sucks to rely on someone else for your livelihood. It was a mistake ever trusting this company to get it even half way right. They have ruined my credibility and any chance of me salvaging my relationship with the people who relied on me. And they even lied to me about sending an email."

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Verified
5/5

2011-03-21

"I placed this order near Chinese New Year, therefore, the shipping time table was understandable a little slower than normal. I plan to buy from them again, I should have a better idea then on how fast the item arrives.

However, I am very pleased overall with the MP4 player that I have, it's a great touchscreen player with HD capability. I will definitely buy from them again.
"

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Verified
5/5

2011-03-19

"Bought only once from this shop, and was very satisfied :)

Fast shipment, good packaging and item as described - what else do you want from Chinese shop?

For some kind of items price is unbeatable, for some not.
So, if price suits you - grab that deal, I recommend it!
"

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Verified
1/5

2011-03-17

"DO NOT BUY FROM THESE PEOPLE if you don't want to risk getting a bad product and getting it resolved. Purchasing and recieving the item from them was easy and painless, the pain came when the product didn't work (surprise, cheap chinese knock off electronics) and I had to return the item. They claim they never recieve the item and I believe they use the fact that you have to ship things back to Hong Kong as an easy excuse to say "Please noted that we haven't received the return product from you so far." because it leaves the hands of the US post office so there goes your chances of safely getting the item to them. I shipped it back over a month ago. I bet they put it back on the shelf and sell it to the next sucker. If you are buying something that is not likely to be defective (non-electronic) you may have a good experience, but buyer beware should you need to return it (which may be likely if it is electronic)!"

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Verified
5/5

2011-03-16

"I am very pleased with the BestOfferBuy. Vendor very diligent and very fast delivery. The product arrived without any problems. Recomended *****"

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Verified
5/5

2011-03-15

"Great seller.
Great prices.
Quality products.
I bought a BB Gun M92F, very strong, durable, good aim. The gun disassembles whole. Hard plastic on the outside and metal inside. The weight of the gun demonstrates its quality, that is, it's very heavy, haha??! It has a length equal to the true: 1 / 1 scale. Arrived at my house (Brazil) in approximately 30 days.
I recommend this BB Gun. Me and my friends who also love to buy with BestOfferBuy, expect the site to return to sell these products because it is just a hobby that does not harm anyone.
Remembering that even being a hobby, BB Guns can hurt children and animals. Therefore, you should not shoot at them.
"

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Verified
5/5

2011-03-15

"I bought a Magicshine 836 bike light from BestOfferBuy. It was very well priced and arrived quickly. One minor part was faulty and BestOfferBuy replaced it for free, quickly and efficiently."

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Verified
4/5

2011-03-13

"Very slow delivery, though this was advised early on in the purchase process. Delivery finally came towards the end of the suggested ETA window. Good communication from the seller, no shortage of advisory emails. Item was as described and extremely good value. I will be using them again."

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Verified
5/5

2011-03-12

"Hi i buy keypad board for my nokia e51 and i change'it alone. I choose to do'it alone because at service they was asking for 25 euro. And i choose bestofferbuy.com because they have good prices and good shipping. and i fix my phone with 8 euro with shipping and i am from cyprus. Ok i dident rush so i choose shipping by water no air, so was take some time to come. i recommended to everybody to don't rush to service with some things that you can do'it by alone. Thank you for a good service. My phone it's ok and it's working like new. "

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Verified
5/5

2011-03-11

"English: I am very pleased with the BestOfferBuy. Vendor very diligent and very fast delivery. In about 25 days I received a BB Gun P.821, high product quality and performance, precise aiming and shooting strong. Shoots better than the electric BB Guns. The product came in its box.

I hope BestOfferBuy return to sell BB Guns, because it is a great hobby, with fun Garate.

I also bought several other products, such as BB Bullets and other BB Guns, ink for printer, and everything arrived quickly. And I intend to keep on buying other things.

BestOfferBuy certainly has the best bid and stands out for quick service, shipping and delivery.

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Portuguese: Estou muito satisfeito com o BestOfferBuy. Vendedor muito diligente e muito rápido na entrega. Aproximadamente 25 dias recebi a BB Gun P.821, produto de alta qualidade e desempenho, mira precisa e tiro forte. Atira melhor que as BB pistolas elétricas. O produto veio na própria caixa.

Espero que o BestOfferBuy retorne a vender BB Guns, pois é um ótimo hobby, com diversão garatida.

Eu também comprei diversos outros produtos, como BB Bullets e outras BB Guns, tinta para impressora, e tudo chegou rapidamente. E pretendo continar comprando outras coisas.

BestOfferBuy com certeza tem a melhor oferta de compra e se destaca pelo rápido atendimento, envio e entrega.
"

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